Join our Team

• 24/7 real time monitoring of Core/VAS Network.
• Customer concern of all critical & degraded issues which are impacting network KPI’s based on the issue matrix.
• Follow up on all Critical/Major cases.
• Performing initial checks for the daily customer complaints.
• Responsible for HO reports during specific shifts & upload accordingly
• Design and develop BI reports and dashboards using Micro Strategy.
• Understand technical specifications and develop solutions through computer programming.
• Translate business process diagrams to system requirements for the development of automation solutions.
• Design and develop automation solutions for manual processes.
• Handle data and understand the data architecture.
• Contribute to the database design.
• Ensure data accuracy and integrity before sharing and reporting with end users
• Fix queries and formulas in the reports.
• Deliver tasks within scheduled target dates.

• Appropriate degree/diploma/BSc in Telecommunications
• 1 – 2 years of experience in Telecom or IT
• Good knowledge in Databases
• Good knowledge in Unix Shell Scripting Skills
• Programming skills (Java/Groovy, PHP, Java Script, Python)
• Hands-on Linux HW & Microstrategy.
• Basic knowledge about Core & VAS network
• Flexible in working different shifts.
• Ready to work during public holidays such as Eid, ND, etc.
• Problem-solving skills.
• Good Communication skills.