Join our Team

About this opportunity:


Join Ericsson to embark on an exciting opportunity in the role of Operations Support! You will play a crucial role in enhancing operational activities within our local operations team. You will be responsible for ensuring our teams are equipped with the necessary resources, adequate training, processes, tools and systems to undertake their roles effectively. You will support the field services and contribute to their high performance and progress.


What you will do:

• 
  Identify & address deviations between budget, forecast & actuals, Identify financial deviations and identify actions as input to governance, reporting & forecasting for projects in scope
• Perform & Track Purchase Order Request & its lifecycle includes , SDN , GRN, IR and PO Closure
• Manage the operational interface between the Managed Services delivery organization and 3rd Party Providers.
• Perform Customer Invoicing
• Preparing the Budget & Cost Tracking
• Analyze financial performance.
• Ensure financial risk management by identifying & quantify risks impacting the financial result, propose mitigations
• Regular monitoring of financials for complete portfolio of projects through analytics & advise improvements strengthening the financial performance
• Manage ASP and track their Performance through KPIs
• Develop & Update Working Level Agreements (WLA), Operating Level Agreements (OLA)
• Perform Resources Management Competence development & tracking Activities
• Work with Sourcing Manager to procure the Items required for Managed Service Operations.
• Running the Governance with 3rd party Providers ( ASP), Sourcing & MSIP Team.

The skills you bring:


Typical Interfaces


Tools & Resources

Behavioral Competences


Qualification:


Bachelor of Engineering / Bachelor’s degree in Business Administration or equivalent