Operations Specialist
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity
Leading or participating in the formulation and improvement of the internal auditing
processes for HSE functions, throughout the Client estate that currently consists of 137 sites spread between Riyadh and 130 Missions (countries)

Provide professional Health, Safety and Environmental management advice. Act as a Specialist focal point for all stakeholders.

Review existing standards and co-ordinate and prepare improvements to meet international best practices in HSE management.

This role is based in Riyadh, KSA

Key Accountabilities
Assist in Developing Project Dept environmental policies, plans and procedures and monitor projects Delivery compliance with these requirements.
Consulting and collaborating with other functions to ensure agreed and consistent auditing,
Implementing or participating (physically or virtually) in the implementation of internal audits across multiple functions,
Providing training on HSE auditing and mentoring as assigned,
Consulting across business lines/operations, providing mentorship, and contributing
specialized HSE knowledge,
Providing recommendations for procedural improvements,
Documenting processes and disseminating information to all relevant stakeholders,
Support the definition of processes, policies, and procedures,
ensure that investigations and other work are aligned with the Client’s Health and Safety
requirements and values.
Leading or participating in the formulation and continual improvement of the internal and external auditing processes for HSE functions.
Providing competent advice to stakeholders on appropriate remedial actions from audit findings.
Analysing and communicating audit findings in a timely and professional manner.
Collaborating and co-ordinating with all relevant stakeholders to plan and execute all aspects of HSE audit programmes.
Providing HSE training and mentoring as required.
Ensure the HSE update and maintenance of, any integrated management systems.
Manage and conduct risk assessments and assessments of environmental aspects.
Provide guidance on resource use, pollution prevention, waste reduction and support functional departments in monitoring and reporting on the implementation of the Integrated Management System requirements.
Monitor and report on service stream environmental compliance arrangements and report on the progress / closure of corrective actions.
Support functional departments in the monitoring and reporting of environmental performance indicators.
Support and report on environmental emergency preparedness exercises.
Support the liaison and preparation for testing requirements – such as environmental pollution tests, and the application of permits, licenses and clearances from government / regulatory authorities.

Specific Requirements

Five (5) years minimum of HSE auditing experience covering TFM operations;
A Bachelor’s degree in an engineering or relevant field
Valid qualifications as Lead Auditor: ISO 45001 (essential);
Lead or Internal Auditor OHSAS 18001 (essential);
Certified in ISO 14001 (essential);
Registered with some or all other components of the ISO 14000 family of standards (desirable);
Membership of a recognised and reputable professional organisation such as NEBOSH

What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
Job Title
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity
(role) We are looking for a Talent Coordinator to support our Talent Centre of Excellence team with operational activities and projects related to Talent Management, Colleague Experience, Diversity and Inclusion (including Nationalisation), Leadership Development and Employee Wellbeing.

(soft skills) The ideal candidate should have the ability to multi-task and manage various tasks, and good communication. Excellent organisation, time management and prioritizing skills.

(contract/location) This role is part of the finance team and will be based in our corporate office in Dubai.
Key Accountabilities (Key elements of the job)
Support the Talent and Colleague Experience team in all projects and deliverables.
Support in preparation of reports and data analysis of Talent frameworks.
Coordination with relevant stakeholders for high potential programmes, including planning, reports, meeting invites, and programme monitoring.
Coordination of the SME Graduate Programme ensuring top graduates are sourced from local and international universities, relevant screening processes used, appropriate induction plans in place, assist with programme design and success reviews.
Coordinate and support the annual Colleague Engagement survey project plan to ensure successful rollout and completion
Support in preparation of the annual wellbeing calendar, publishing across SME and ensure up take of events and initiatives through engaging communication plans

Specific Requirements (What we are looking for in our candidates)
Ideally a degree holder in Human Resources/ administration or any related discipline.
Excellent MS Office skills (Power Point, Word, Excel, Visio, Power Bi) – proficient in word processing, developing presentations, reports and compiling documents into standard formats.
1-2 years minimum experience in HR/Admin background
Advanced MS Office skills is essential as well as presentation abilities and MS Power Point skills
Strong analytical skills and MS Excel skills
Certified Lean Six Sigma Yellow / Green / Black Belt preferred.
Someone who embraces diversity, fosters equity, respect and belonging in our workplace

What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

By joining Serco you will have unlimited access to our Global Employee Networks – Serco Inspire (Gender), Serco Embrace (Multicultural), and Serco Unlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

We take pride in what we do

Operations Specialist (HSE) - Success Profile

Reporting to
Typically to the Support Office Manager or a Head of the Department
Division / Function
Serco Middle East / AWP
Base location
Riyadh, KSA
Date
November 2024
Job ID
50008005
Job family
Quality Assurance
Band / Level
17
Serco Leadership Tier
Team Member

Section 1: Role and organisational context

Key purpose
Leading or participating in the formulation and improvement of the internal auditing
processes for HSE functions, throughout the Client estate that currently consists of 137 sites spread between Riyadh and 130 Missions (countries)

Provide professional Health, Safety and Environmental management advice. Act as a Specialist focal point for all stakeholders.

Review existing standards and co-ordinate and prepare improvements to meet international best practices in HSE management.

Structure and reporting relationship
Typically to the Support Office Manager or a Head of the Department

Section 2: Role essentials

Based on the specific requirement of the role

Key accountabilities
Assist in Developing Project Dept environmental policies, plans and procedures and monitor projects Delivery compliance with these requirements.
Consulting and collaborating with other functions to ensure agreed and consistent auditing,
Implementing or participating (physically or virtually) in the implementation of internal audits across multiple functions,
Providing training on HSE auditing and mentoring as assigned,
Consulting across business lines/operations, providing mentorship, and contributing
specialized HSE knowledge,
Providing subject expertise and guidance to all groups during any site development (e.g,, refurbishments or minor construction works of less than 5M SAR),
Providing recommendations for procedural improvements,
Documenting processes and disseminating information to all relevant stakeholders,
Support the definition of processes, policies, and procedures,
ensure that investigations and other work are aligned with the Client’s Health and Safety
requirements and values.
Leading or participating in the formulation and continual improvement of the internal and external auditing processes for HSE functions.
Providing competent advice to stakeholders on appropriate remedial actions from audit findings.
Analysing and communicating audit findings in a timely and professional manner.
Collaborating and co-ordinating with all relevant stakeholders to plan and execute all aspects of HSE audit programmes.
Providing HSE training and mentoring as required.
Ensure the HSE update and maintenance of, any integrated management systems.
Manage and conduct risk assessments and assessments of environmental aspects.
Provide guidance on resource use, pollution prevention, waste reduction and support functional departments in monitoring and reporting on the implementation of the Integrated Management System requirements.
Monitor and report on service stream environmental compliance arrangements and report on the progress / closure of corrective actions.
Support functional departments in the monitoring and reporting of environmental performance indicators.
Support and report on environmental emergency preparedness exercises.
Support the liaison and preparation for testing requirements – such as environmental pollution tests, and the application of permits, licenses and clearances from government / regulatory authorities.
Stop any work practice that has the potential to cause significant harm to the environment, or that places people at risk of serious injury or harm.
Review and propose amendments to existing environmental Policies, Plans, Client’s Standards and requirements in line with global trends and Standards.

Essential technical and professional skills, knowledge and qualifications
Essential Technical and Professional Skills Five (5) years minimum of HSE auditing experience covering TFM operations;

Knowledge An extensive knowledge and experience in health and safety auditing; Experience in tracking, analysing, and reporting on findings of audits; Excellent oral and written communication skills; Fluent spoken and written English skills;
A valid driving license acceptable in Saudi Arabia

Qualifications A Bachelor’s degree in an engineering or relevant field Valid qualifications as Lead Auditor: ISO 45001 (essential); Lead or Internal Auditor OHSAS 18001 (essential); Certified in ISO 14001 (essential); Registered with some or all other components of the ISO 14000 family of standards (desirable); Membership of a recognised and reputable professional organisation such as NEBOSH

Additional / special features of the role

Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities
Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.