4FINGERS SINGAPORE PTE. LTD.

Assistant Restaurant Manager

Singapore

FULL TIME & PART TIME

October 13, 2024

The Assistant Restaurant Manager is responsible for managing all day-to-day elements of running a restaurant. The incumbent has partial operational and P&L accountability for a high-turnover business. They are expected to proactively manage, motivate and lead a team from varying backgrounds and cultures. He / She is required to assist the Restaurant Manager in executing and delivering the business plan.


Role and Responsibilities:
1. Drives & Delivers Results
  • Cascades KPIs at team and individual levels.
  • Analyses information to identify cause-and-effect relationships and correlations.
  • Identifies critical elements and assesses consequences of different courses of action and proposes solutions.
2. Demonstrates Personal Excellence
  • Provides guidance and advice in his/her area of expertise/knowledge and applies them in his/her area of responsibility.
  • Actively seeks learning opportunities and actively shares knowledge and information with others. Shares specialized knowledge, skills and learning from experience across different situations and contexts effectively.
3. Focuses on Customers
  • Examines Customer interests, needs, wants and experience to propose and develop solutions that add value.
4. Drives Innovation & Improvement
  • Adapts changing circumstances, including emergencies and other unexpected situations.
  • Implements initiatives related to the improvements of processes and systems.
5. Communicates Effectively
  • Develops consensus on ideas and recommendations affecting own team. Facilitates discussions and gives consideration to a range of interests, options and possibilities.
6. Collaborates to Win
  • Identifies and builds partnerships. Develops and maintains long-lasting partnerships to strengthen relationships. Delivers priorities and initiatives outputs.
7. Builds Diverse Team (Employees)
  • Takes initiative in supervising staff members under his/her responsibility.
  • Ensures that roles and responsibilities within the team are clear. Plans and reviews work, and assess staff performance.
  • Remains alert to emerging issues and trends that might benefit or otherwise impact individual and team's work.
  • Creates regular opportunities for team members to contribute toward enhancing service quality.
Requirements:
  • Min 2 years experience supervising Crew in Food and Beverage industry.
  • Passionate about food industry and customer experience.
  • Experience in store operations, staff scheduling
  • Able to manage both Back and Front of House.
  • Familiar with food industry local laws, certifications and compliance
  • Ability to communicate effectively with both internal and external parties.
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