Singapore Job Openings
HEVEYA PTE. LTD.
ASSISTANT SALES MANAGER
Singapore
FULL TIME
November 19, 2024
We are looking for an ASSISTANT SALES MANAGER who will oversee the overall business expansion of Heveya® in Singapore.
Our next hire would ideally be a hands-on and all-around person, who has the drive to develop a sales team and set them up for success. You will be part of the team shaping Heveya®’s expansion in Singapore.
How you will contribute:
- Lead, inspire, and motivate the sales team to consistently meet and exceed sales targets.
- Develop strategies to improve conversion rates and boost customer satisfaction, driving both in-store and online sales performance.
- Enhance the customer experience by ensuring a high standard of customer service and upholding visual merchandising (VM) guidelines to create an inviting and engaging store environment.
- Monitor sales floor activity to ensure sales staff are following best practices and delivering excellent service.
- Lead ongoing training programs for junior staff and part-time employees to develop their sales skills, product knowledge, and customer service abilities.
- Conduct one-on-one coaching and provide constructive feedback to team members to foster continuous improvement.
- Oversee the scheduling of sales team shifts, ensuring optimal coverage and peak-time availability.
- Lead regular sales meetings to track performance, discuss goals, and identify areas for improvement.
- Manage communication with suppliers regarding product inquiries, customizations, and quotations.
- Take charge of handling customer complaints, resolve issues promptly, and ensure customer satisfaction.
- Act as the primary point of contact for Departmental Store Partners, maintaining and nurturing strong relationships.
- Collaborate with Sales Operations to improve forecasting accuracy and ensure seamless inventory management.
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