Singapore Job Openings

TikTok

Business Analyst, TikTok Local Services

August 29, 2024

Responsibilities
Tik Tok will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.

About Tik Tok
Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of Tik Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik Tok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Tik Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Overview
Responsible for comprehensive data collection and analysis of the company's internal operations data, external market and competitor data, in order to provide data-driven insights and optimization recommendations to business teams. The goal is to improve business efficiency, sales performance, and long-term business growth through data-driven decision-making and strategic support.

Key Responsibilities
  • Continuously collect and analyze the company's internal operations data and external industry data, and to create and maintain detailed data analysis reports/dashboards/metrics;
  • Based on data analysis results, generate data insight and formulate industry strategies and customer strategies to ensure sales performance achievement;
  • Closely collaborate with the data analysis team to communicate and coordinate analysis requirements, and data sources;
  • Closely collaborates with the product team to drive the transformation of data analysis processes into product-based solutions;
  • Optimize business processes and establish SOPs when necessary.
Qualifications
Minimum Qualifications
  • Minimum 3 years of experience in business analysis, excellent ability to extract, clean, and analyze complex internal and external data sets and extracting insights from data;
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;
  • Detail-oriented, with excellent project management and execution capabilities.
Preferred Qualifications
  • Maintain a get-it-done mindset: Be motivated to work hard and efficiently in a fast-paced environment;
  • Possess a self-starter attitude: You should be able to initiate and drive complex analysis to completion with minimal guidance while synthesizing and communicating insights effectively.
Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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