Singapore Job Openings
AMAS Organisation
Client Relationship Associate
Singapore
FULL TIME
October 13, 2024
Location: Central, Singapore
Job Type: Full-Time
This role will be the first point of contact for our clients, ensuring their needs are met and fostering positive relationships. This role is designed for individuals looking to start their career in client relations and offers the opportunity to develop strong communication and problem-solving skills in a supportive environment.
Duties:
- Serve as the primary contact for assigned clients, responding to inquiries via phone, email, and in-person.
- Provide timely and accurate information regarding products, services, and account details.
- Build and maintain strong relationships with clients to understand their needs and preferences.
- Document client interactions and maintain detailed records in the CRM system.
- Work closely with sales, marketing, and product teams to ensure a cohesive approach to client management.
- Maintain client databases and ensure all information is up-to-date.
- Participate in training sessions to enhance knowledge of company products and services.
- Local Diploma or Bachelor’s degree in Business, Communication, Marketing or in any related field (preferred but not required).
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport with clients.
- Detail-oriented with strong organisational and time-management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Power Point).
- A positive attitude, eagerness to learn, and a strong commitment to client satisfaction.
- Competitive salary packages with opportunities for performance-based bonuses.
- Comprehensive training and mentorship program.
- Opportunities for career growth and advancement within the company.
- Paid time off and holidays.
- Flexible work hours and a supportive work environment.
Pay: $3,500.00 - $6,000.00 per month
Benefits:
- Health insurance
- Parental leave
- Professional development
- Monday to Friday
- 13th month salary
- Yearly bonus
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