Singapore Job Openings
ASE Education Group Pte Ltd
Course Coordinator
Singapore
October 10, 2024
- To develop, manage and maintain strong relationships with Customers.
- Responsible for course schedule adjustments and updates to ensure effective use of classroom and teacher resources.
- Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
- Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
- Act as a brand guardian for online and offline communications.
- Provide administrative support for the office; maintain files and organize documents
- Any ad-hoc duties that may be assigned from time to time
- Minimum 1 – 2 years of experience in customer relations or related fields
- Meticulous with a creative flair
- Strong organizational and time management skills
- Good interpersonal and communication skills
- Responsible, proactive and able to work autonomously in a fast-paced environment
Kindly note that only shortlisted candidates will be notified.
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