Singapore Job Openings
ASE Education Group Pte Ltd
Course Coordinator
Singapore
October 10, 2024
Company
ASE Education Group Pte Ltd
aselearningsg.com
Designation
Course Coordinator
Date Listed
10 Oct 2024
Job Type
Entry Level / Junior Executive
Full/Perm Intern/TS
Job Period
Flexible Start - Flexible End
Profession
Customer Service / Communications
Industry
Early Childhood Care and Education
Location Name
137 Telok Ayer Street, Singapore
Address
137 Telok Ayer St, Singapore 068602
Map
Allowance / Remuneration
$1,500 - 3,500 monthly
Company Profile
ASE Education Group, headquartered in Singapore with branches in Melbourne, Australia, and China, is an educational training institution that combines online and offline teaching. It owns several brands, including ASE Learning, ASE Academy, ASE Overseas, and Vision Chinese Academy.
Job Description
Responsibilities:
- To develop, manage and maintain strong relationships with Customers.
- Responsible for course schedule adjustments and updates to ensure effective use of classroom and teacher resources.
- Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
- Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
- Act as a brand guardian for online and offline communications.
- Provide administrative support for the office; maintain files and organize documents
- Any ad-hoc duties that may be assigned from time to time
- Minimum 1 – 2 years of experience in customer relations or related fields
- Meticulous with a creative flair
- Strong organizational and time management skills
- Good interpersonal and communication skills
- Responsible, proactive and able to work autonomously in a fast-paced environment
Application Instructions
Please apply for this position by submitting your text CV using Intern SG.
Kindly note that only shortlisted candidates will be notified.
Kindly note that only shortlisted candidates will be notified.
We regret to inform you that this job opportunity is no longer available as it has expired
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