Singapore Job Openings

Pawkit Pte Ltd

Customer Service and Marketing Intern (Passion for Animals / Pets)

November 19, 2024

Company
Pawkit Pte Ltd
pawkit.sg
Designation
Customer Service and Marketing Intern (Passion for Animals / Pets)
Date Listed
19 Nov 2024
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm Intern/TS
Job Period
Flexible Start, For At Least 3 Months
Profession
Admin / Secretarial
Industry
Others
Location Name
Ubi Crescent, Hola Centre, Singapore
Work from Home
Address
65 Ubi Cres, Singapore 408559
Map
Allowance / Remuneration
$900 - 1,300 monthly
Company Profile
About Us
Pawkit is a fast-growing pet tech company dedicated to making pet care seamless and stress-free for pet owners. From housecall grooming to at-home vet services, we’re revolutionizing how people care for their pets.
We’re on the lookout for a Customer Service & Marketing Intern to join our dynamic team. If you love pets, enjoy working in a fast-paced environment, and want to gain hands-on experience in both customer service and marketing, this is the role for you!
Job Description
Key Responsibilities
Customer Service:
  • Respond to customer inquiries via phone, email, and social media channels promptly and professionally.
  • Assist with booking appointments for services like grooming, vet care, and microchipping.
  • Resolve customer concerns or escalate issues to the appropriate team members.
  • Gather and document customer feedback to help improve our services.
Marketing:
  • Assist in planning and executing marketing campaigns (social media, email, events, etc.).
  • Create engaging content for social media platforms, including Instagram, Facebook, and Tik Tok.
  • Monitor campaign performance and suggest optimizations.
  • Support the development of marketing materials such as posters, flyers, and digital ads.
  • Participate in brainstorming sessions for creative campaign ideas.
General:
  • Collaborate with the team to ensure smooth daily operations.
  • Provide administrative support when required.
Requirements
  • Passion for Pets: A love for animals is a must!
  • Communication Skills: Strong written and verbal communication skills.
  • Creative Mindset: A knack for coming up with fresh and engaging ideas.
  • Tech-Savvy: Comfortable using basic tools like Microsoft Office, Google Workspace, and social media platforms.
  • Adaptability: Eager to learn, proactive, and able to thrive in a fast-paced environment.
  • Education: Pursuing or recently completed a diploma/degree in Marketing, Communications, Business, or related fields.
Perks of the Internship
  • Work in a pet-friendly, supportive, and dynamic team environment.
  • Gain hands-on experience in customer service and marketing within a growing company.
  • Opportunity to work on meaningful projects and campaigns.
  • Flexible work arrangements and hybrid options. Ideally 3 days in office/ week. Full remote arrangment will affect stipulated remuneration.
Application Instructions
Send your resume and a short introduction about yourself to . Let us know why you’d be a great fit for this role and how your skills align with Pawkit’s mission.
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