Job no: 518486

Work type: Full Time

Categories: Singapore - East, Corporate Positions

Job Responsibilities:
Administrative support to the Enrolment Advisor team with verification of documents and data entry of child transactions into Skool Net, CMS and Hub Spot including: -

Child Transactions: Enrolment, Withdrawal, Transfer, Notification of Change, Special Approval, Student Pass Application, Promotion of Children

Retrieval of documents for audit purpose

Handles queries from new parents and provide support whenever needed

Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues. Internal stakeholders include HQ colleagues such as Admin, Finance, CSS, etc

Advise/counsel parents of prospective students who are considering enrolment in our preschools.

Support leads/manager, Customer Experience in following up with leads and cleaning up data in Skool Net and Hub Spot lead module.

Coordinate facilities tours for parents, partners and others as requested.

Assist in roadshows / Open House

Other related duties as required or assigned.

Job Requirements:
GCE 'O' level holder and above

Min 1-2 years relevant experience in handling customer service/ administrative.

Have excellent communication skills, with an eye for detail.

Good influencing and relationship building skills

Self-motivated, resourceful and with high level of initiative

Be a strong team player.

Advertised: 09 Oct 2024 Singapore Standard Time

Applications close: