Singapore Job Openings
NTUC First Campus Co-operative Ltd
Officer, Centre Support
Singapore
CONTRACT
November 6, 2024
Work type: Full Time
Categories: Singapore - East, Corporate Positions
Job Responsibilities:
- Answer incoming calls from parents with enquiries on fees and centre related matters
- Liaise with departments or centres to answer the parents' enquiries
- Analyze customer issues and assist in resolving within the required timeframe
- Maintain accuracy of data
- Ensure achievement of deadlines within the required timeframe
- Deliver any other tasks as assigned
- Minimum "O" Level holder
- At least 1-2 years experience in contact centre environment
- Good verbal and written communication skills in English
- Familiar with CRM systems and practices would be an advantage
Applications close:
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