Job Highlights

• Competitive salary, commissions and performance bonuses
• Energetic, fast paced team working environment
• Unlimited and fast-track career progression

Job Description

• Work with fellow Stylists on the Sales Team, to deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
• Conduct sales appointments with brides; engage with customers to determine their needs and provide appropriate gown/package recommendations
• Work with Seamstress to fit customers and ensure that gowns fit them as required
• Work with Supervisor to resolve product or service problems by clarifying the customer's complaint; determining the root cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure satisfactory resolution
• Respond to all customer emails, messages and calls in a professional and timely manner, and ensure all customer requests are properly documented and acted upon
• Handle all other administrative and operational duties as and when required

• Positive attitude and mind-set
• Strong team-player
• Min 2 years of work experience in a customer service/front-end sales capacity in wedding bridal shop
• Must possess excellent communication and problem-solving skills
• Keen eye for fashion and styling
• Min secondary /college qualifications
• Able to multi-task and perform under pressure
• Meticulous by nature and fast learner