Singapore Job Openings

HealthServe

Manager / Senior Manager, Casework & Social Services

Geylang Serai

September 19, 2024

Job Purpose
This role involves leading and managing Health Serve’s casework and social services team. Responsibilities include supervising staff, overseeing budget administration, developing department policies and procedures, and engaging in strategic planning to ensure alignment with Health Serve’s mission and vision. The position reports to the Chief Operating Officer and plays a key role in the administration, planning, implementation, and evaluation of the team’s activities.
Responsibilities
    Provide effective and appropriate casework and social services to the migrant workers’ community
    Oversee daily operations and administration of the department
    Supervise and coach a team of case worker and social workers
    Improve staff competency through training and capacity through manpower planning
    Identify emerging needs of the migrant workers’ community and deploy appropriate intervention plans
    Manage operational risks, and implement mitigation strategies
    Partner and coordinate with stakeholders from public, private, and social services sector to advance and implement casework and social services programs.
    Provide timely reports and update internal and external stakeholders on the progress of ongoing programs.
Competencies
    Plan and utilize resources effectively to optimize community impact
    Resourceful, self-directed and ability to work with minimal supervision
    Strong team player
    People management skills to engage and motivate team members
Requirements
    Minimum of 4 years of managerial experience in social work
    Bachelor’s degree in Social Work
    Registered Social Worker (RSW) with the Singapore Association of Social Workers
    Passion in caring for the migrant workers’ community
    Ability in handling challenging situations and achieve a ‘win-win’ outcome for key stakeholders
To apply:
Please email your cover letter and resume to:
    hr@healthserve.org.sg
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