Singapore Job Openings
SATS
Manager, Technology
Changi Village
October 17, 2024
About us
About SATS – Feed and Connect Communities
SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, food service chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and e Commerce companies.
Fulfilling our purpose to feed and connect communities, SATS delights customers in over 215 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.
Key Responsibilities
You will be involved in the overall planning and managing of ICT infrastructure and related projects. This includes managing SATS-wide infrastructure, systems, network project initiation to implementation and maintenance, to meet SATS' business objectives, and in alignment with the overall SATS Technology strategy and directions.
Responsibilities
Key Requirements
Requirements
Job Reference: SATS01751
About SATS – Feed and Connect Communities
SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, food service chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and e Commerce companies.
Fulfilling our purpose to feed and connect communities, SATS delights customers in over 215 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.
Key Responsibilities
You will be involved in the overall planning and managing of ICT infrastructure and related projects. This includes managing SATS-wide infrastructure, systems, network project initiation to implementation and maintenance, to meet SATS' business objectives, and in alignment with the overall SATS Technology strategy and directions.
Responsibilities
- Collaborate with Business Units to support key IT initiatives and streamline infra-related support and service workflows.
- Lead and manage network support activities, including infrastructure architecture, resource/budget planning, and performance optimization, focusing on hardware, operating systems, virtualization, software distribution, storage, data replication, and backup for both existing and new applications.
- Work with technology leaders and service providers to plan and deliver network projects that enhance service satisfaction and delivery.
- Standardize infrastructure services across SATS to reduce operational overheads.
- Develop and enforce network standards to ensure interoperability, stability, availability, serviceability, resiliency, security, and performance.
- Plan and implement the network lifecycle roadmap.
- Monitor and maintain network services, collaborating with service providers to address issues and changes.
- Drive ITIL-compliant processes to ensure smooth and sustainable network operations.
- Identify and implement new technologies and solutions to meet organizational needs, leveraging emerging trends and standards.
- Provide consultancy on local and global network management, ensuring designs and architectures meet availability standards.
- Conduct regular reviews to ensure network designs align with service levels and standards.
- Work with global teams to align network strategies and best practices across regions.
Key Requirements
Requirements
- Degree in Computer Science, Computer or Electronics Engineering or Information Technology.
- At least 8 years of relevant IT experience in designing, deployment and management of infrastructure solutions and services for enterprise level.
- Manage and support application systems, network and system infrastructure with large campuses and geographically dispersed locations (Certifications such as MCSE, CCNA, CCNP, CCDA, ITIL V3 foundation or equivalent will be an added advantage).
- Good knowledge of network design principles, tools and technologies in the network eco-system, particularly in WAN, SD WAN, LAN (wired and wireless), Data Centre core network backbone, DNS/DHCP/IPAM, firewalls, load balancers, proxies, Network Access Control (NAC) and IP phone solutions.
- Knowledge of both application and infrastructure security in servers, network, client computing and ICT operations to effectively manage vendors.
- Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management.
- Excellent communication (both oral and written) as well as strong project, vendor and contract management skills.
- Pro-active, analytical, dynamic, dedicated and responsible self-starter with strong customer orientation and multi-tasking capabilities.
- Strong project, vendor and contract management skills.
Job Reference: SATS01751
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