Singapore Job Openings
PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED
Manpower Operations Specialist (1 Year Contract)
Singapore
FULL TIME
October 7, 2024
In this role, you will support the implementation of distribution channels setup, manage distribution channel’s structure and ensure manpower records, sales hierarchy and movements for the distribution channels are up-to-date for business processing and reporting.
You will report to Lead of Manpower Services and will also assess current operational processes and participate in automation projects.
Job Description:
- Management of Tied Agent/ PFA adviser/Banker’s Appointment, Movement (Promotion, Demotion, Reinstatement, Transfer etc), Termination, Change of Particular, Reports, Spidergate, DNC and Corp Pass. To ensure the transactions are processed accurately and delivered within agreed SLA (Service Level Agreement)
- Management of PFA adviser’s Appointment and Termination into 3rd Party’s Platform.
- Assess and ongoing review current operational processes for better efficiency and identify areas of improvement
- Involvement in ad-hoc projects and initiatives. Able to work independently and collaborate with key stakeholders to deliver projects and initiatives within agreed SLA.
- Highlight any potential concerns/risks and proactively share best risk management practices.
- Any other operational tasks as assigned.
Competencies & Personal Traits
- Strong interpersonal and communication skills
- Take Initiative, Confident in decision making and problem solving
- Ability to adapt to fast-paced and challenging work situations
- Meticulous with an eye for details
- Ability to work well in a team and enjoy working with people at all levels
- Curiosity in exploring new tools and solutions to address operational needs
- At least 2-3 years of relevant working experience
- Proficient in working with Microsoft Office applications (Word, Excel etc)
- Experience in Visual Basic, Alteryx and Power BI will be an added advantage
- Diploma / Degree Holder in Business Management / Finance / Technology
- Strong command of the English language
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