Singapore Job Openings

TikTok

Operations Manager-TikTok LIVE Platform Trust and Experience-2025 start

September 2, 2024

Responsibilities
About the Company
Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of Tik Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik Tok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At Tik Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the team
Tik Tok LIVE-Platform Trust and Experience
LIVE Monetization Governance, refers to the demonetization against Tik Tok LIVE creators whose content/behavior will cause brand harm/damage positive, authentic LIVE experiences/undermine our community's integrity if monetized through monetization-related features like ranking, gifting and match etc.

As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with Tik Tok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to Tik Tok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Job Responsibilities

1. Risk Research and Investigation:
  • Monitor and Identify Risks: Continuously monitor the platform to identify potential risks and harmful content by issue and market
  • Conduct Investigations: Perform in-depth investigations into controversial content and creator behaviors to assess risk levels.
  • Analysis and Research: Apply both quantitative tools and qualitative methods to detect patterns and predict potential risks.
2. Safety and Ecosystem Trust Solutions:
  • Develop Solutions: Analyze identified risks and develop effective solutions to mitigate them.
  • Collaborate with global cross-functional teams: Work closely with content moderation, policy development, and product teams to implement risk mitigation strategies.
  • Evaluate Effectiveness: Continuously evaluate the effectiveness of implemented solutions and make necessary adjustments.
3. Policy and Process Iterations:
  • Policy Development: Assist in the development and refinement of content governance policies.
  • Regulatory Compliance: Ensure all policies meet regulatory requirements and industry standards.
  • Feedback Integration: Collect and integrate feedback from users and stakeholders to improve policies.
Qualifications
Minimum Qualifications
  • Bachelor's degree or above, prefer but not limited to major in public policy, graduating between September 2024 to August 2025.
  • Strong communication and written skills in English, able to work in an international and diverse environment.
  • Proactive, detail-oriented, and able to manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office Suite (Word, Excel, Power Point).
Preferred Qualifications
  • Ability to work collaboratively in a team environment.
  • Experience in data analysis work is advantageous.
  • Excellent problem-solving abilities and attention to detail.
Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com.
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