Product Owner, Operations Transformation (Vice President)

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as a Product Owner (Vice President) in our Operations Transformation team! .

General Description

As a key member of the Operations Transformation team, the responsibility of the incumbent includes:

1. Leadership and Team Management:

o Lead and manage the Core Banking Squad, providing guidance, mentorship, and support to team members.

o Foster a collaborative and high-performing team culture, promoting continuous learning and growth.

o Set clear objectives, monitor performance, and provide regular feedback to team members.

o Facilitate effective communication and collaboration between team members, stakeholders, cross-squads, and cross-platforms.

o Establish standards and baselines for Product Owners/PMO.

o Monitor ongoing delivery/execution and identify development areas.

o Provide necessary on job and directed online/in person training as necessary.

o Continually engage staff to review career goals and plan necessary development.

2. Product Ownership and Strategy:

o Define and maintain the product vision, roadmap, and strategy for operational transformation and core banking system.

o Landscape scan of Operations to identify key demand themes.

o Review Front Office and Up/Down stream Feedback for key supply (data provision) themes.

o Synthesize key capability themes with delivery capabilities and build business case.

o Collaborate with stakeholders, business analysts, and development teams to gather requirements, understand user needs, and define product features.

o Translate the requirements into user's stories, facilitate and participate in workshops in refining the requirements.

o Continuous prioritization of product backlog items based on business value, technical feasibility, and customer impact.

o Maintain a working knowledge of business processes and solution design.

o Perform gap analysis where business requirements are not met.

o Coordinate and Facilitate OP for Operations and Core Banking

o Submissions and presentations to Platform and Transformation Office, TIC and ITMC

o Translation of approved OP epics/funding into assignments and OKRs

3. Project and Delivery Management:

o Drive the successful delivery of core banking initiatives, ensuring adherence to project timelines, budgets, and quality standards.

o Collaborate with scrum master, business analysts, engineers, and business stakeholders to define project scope, requirements, and priorities.

o Develop and maintain project plans, monitor progress, and proactively identify and mitigate risks and issues.

o Coordinate with other squads and tribes to ensure smooth integration and alignment of core banking initiatives within the overall ecosystem.

o Provide business analysis and business-related issue resolution to all cross functional teams throughout the product development lifecycle.

o Prioritization, assignment and staging of epics/OKRs to Core Banking Squads.

o Coordination/Demand management across other platforms, tribes, OCBC Group and GWM-AS, represent at ESOS and Big Room Planning.

o Provide thematic/directional guidance on delivery to synergize, create extensibility and scalability in solutions.

o Monitoring of squad deliveries against assigned epics and OKRs, support and moderate in PSC and OKR forums

o Intervention to review prioritization and solutioning approach where necessary.

o Timely engagement with sponsor for re-prioritization to maximize business outcomes.

4. Quality Assurance and User Experience:

o Manage/participate in the execution of the UAT and regression testing.

o Collaborate with the Quality Assurance team to define and document test strategy/approach (including test automation).

o Review/approve test plan (including test scenarios, test cases and test data).

o Execute test plans and ensure that all test results are documented.

o Ensure that the product meets quality standards and user expectations.

5. Stakeholder Management:

o Collaborate closely with business stakeholders, product owners, and other teams to understand requirements and translate

them into actionable plans.

o Build strong relationships with stakeholders, ensuring their needs and expectations are met.

o Communicate project updates, progress, and challenges effectively to stakeholders, ensuring transparency and alignment.

o Collaborate with stakeholders to validate and prioritize product requirements, ensuring alignment with business goals and

objectives.

o Act as a trusted advisor to stakeholders, providing insights, recommendations, and solutions to address their needs.

Qualifications

Work Experience Requirements

• A degree holder Banking & Finance, Computer Science or related field

• 12+ years' experience within financial services in Operations run-the-bank, business analyst, project manager, product owner. Relevant experience in Private Banking / Wealth Management Operations preferred.

• A self-starter with a 'can do' attitude and delivery focused with attention to details.

• Possesses strong communication, influencing and presentation skills.

• Thrives in a fast paced & demanding environment, adaptive & resilient, one who enjoys working with diverse cultures.

• A team player who works well with technical and business stakeholders (example, Front Office, Product, Legal, Compliance, Risk, Finance).

• Exposure/experience with lean/continuous improvement, data analytics/visualization, new/emerging technologies will be useful.

• Knowledge of Temenos T24, TAP and other common private banking systems including relevant rules and regulations relating to private banking is an advantage.

Job ID 2400017O