We seek a motivated candidate with a strong background in project and program management, excellent communications skills, and experience in working with data analysis, process development and optimization. This role will include scoping, developing and managing programs, defining and implementing processes, and managing cross functional stakeholders. The role will be based in Singapore.

Project Manager - Global Response Operations Programs & Process Responsibilities:

• Define program and project goals and objectives in collaboration with cross-functional teams
• Communicate program and project status, risks, and opportunities to leadership and stakeholders. Provide regular updates on program progress and KPIs
• Identify risks and issues, and develop mitigation plans. Proactively manage project risks to ensure successful delivery
• Partner with internal teams to help define roadmap and long-term strategy based on broad understanding of operational performance and organizational priorities
• Design measurements to track impact and drive internal process improvements
• Drive internal process improvements across multiple teams and functions
• Identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and documentation
• Manage projects that improve team efficiency and impact, establishing operational systems and outcomes

Minimum Qualifications:

• 8+ years of experience managing cross-functional partners, creating shared goals and deliverables, tracking metrics, and presenting to leadership.
• Demonstrated success managing the execution of complex projects in a large tech company
• Experience gathering requirements across diverse areas and users, and converting and developing them into an operational solution
• Experience in distilling complex issues into clear, concise, and actionable insights that resonate with senior leadership
• Experience analyzing complex, large-scale data sets and making decisions based on data
• Experience collaborating and influencing across multiple levels of an organization with experience leading cross-functional and iterative process improvement
• Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.

Preferred Qualifications:

• Proficiency/ Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making
• Demonstrated experience performing well in a highly dynamic, rapidly changing environment
• Technical fluency to understand, communicate and drive impact in highly technical and fast-moving problem spaces
• Experience communicating with data to drive change

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and Whats App further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.