Singapore Job Openings

Trip.com Group

Senior Social Media & CRM Specialist, Singapore

FULL TIME

November 5, 2024

About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.


Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.


We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to
CRM Management
  • Design and implement targeted CRM campaigns across email newsletters and app push notifications to drive customer retention and cross-selling opportunities
  • Monitor and optimize key CRM metrics including open rates, click-through rates, and conversion rates
  • Conduct competitive analysis of CRM strategies and recommend improvements
    • Segment customer databases to ensure targeted and personalized communication

Social Media Management
  • Develop and manage content strategies across multiple platforms including Tik Tok, Facebook, Instagram, and Little Red Book
  • Foster community engagement through active management of Telegram and Instagram Group Chats
  • Create and curate engaging content that resonates with our target audience
  • Stay current with social media trends and implement innovative strategies to maintain brand relevance
    • Track and analyze social media metrics to optimize performance and reach

What you'll Need to Succeed
  • Bachelor's degree in Marketing, Communications, or related field
  • 3 – 5 years of experience in social media management and CRM
  • Proven track record of growing social media engagement and following
  • Strong analytical skills with experience in data-driven decision making
  • Excellent written and verbal communication skills in English
  • Knowledge of social media management tools and CRM platforms
  • Experience with email marketing platforms and automation tools
    • Creative mindset with strong attention to detail

Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?
  • Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
  • Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
  • We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.



Find out more job opportunities at https://careers.trip.com



Have a good trip, and see you soon!
New Job Alerts
TutorNow Pte Ltd

Economics Lecturer Needed as Private Home Tutor for

Bishan New Town

FULL TIME & PART TIME & CONTRACT

November 20, 2024

View Job Description
Pall Corporation

Building Maintenance Specialist

FULL TIME

November 20, 2024

View Job Description
AQUA EXPEDITIONS PTE. LTD.

Content Marketing Executive

Bukit Merah Estate

FULL TIME

November 20, 2024

View Job Description
CATERING SOLUTIONS PTE. LTD.

FOOD HYGIENE MANAGER

FULL TIME

November 20, 2024

View Job Description
Atomic Group

Global Procurement Manager (MRO)

FULL TIME

November 20, 2024

View Job Description
Looking for similar job?
CapitaLand

Senior Administrative Assistant/ Administrative Assistant, Singapore (2-Years Contract) - Bukit Panjang Plaza

Singapore

FULL TIME

October 7, 2024

View Job Description
CapitaLand

Senior Executive / Executive, Marketing, Singapore (2-Years Contract) - Plaza Singapura

Singapore

FULL TIME

October 7, 2024

View Job Description
CapitaLand

Senior Executive / Executive, Operations, Singapore (2 Year Contract) - Plaza Singapura

Singapore

FULL TIME

October 7, 2024

View Job Description
Amazon Web Services Singapore Private Limited

Senior Solutions Architect, Singapore Public Sector Solutions Architecture Team

Singapore

FULL TIME

October 7, 2024

View Job Description
HERMES SINGAPORE (RETAIL) PTE LTD

SENIOR FP&A AND INTERNAL CONTROL EXECUTIVE (9 MONTHS CONTRACT)

CONTRACT

October 7, 2024

View Job Description
PRIMECH A & P PTE. LTD.

Senior Supervisor

FULL TIME

October 8, 2024

View Job Description
See What’s New: Trip.com Group Job Opportunities
Trip.com Group

Senior Social Media & CRM Specialist, Singapore

FULL TIME

November 5, 2024

View Job Description
View More Jobs by Trip.com Group
New Job Alerts
TutorNow Pte Ltd

Economics Lecturer Needed as Private Home Tutor for

Bishan New Town

FULL TIME & PART TIME & CONTRACT

November 20, 2024

View Job Description
Pall Corporation

Building Maintenance Specialist

FULL TIME

November 20, 2024

View Job Description
AQUA EXPEDITIONS PTE. LTD.

Content Marketing Executive

Bukit Merah Estate

FULL TIME

November 20, 2024

View Job Description
CATERING SOLUTIONS PTE. LTD.

FOOD HYGIENE MANAGER

FULL TIME

November 20, 2024

View Job Description
Atomic Group

Global Procurement Manager (MRO)

FULL TIME

November 20, 2024

View Job Description