Singapore Job Openings
NIVABIZ PTE. LTD.
ServiceNow Administrator
Singapore
FULL TIME
October 25, 2024
Who They Are
At our client, they design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work with our client? They are always moving forward—always pushing themselves to go further in their efforts to build a more equitable, inclusive world for their employees, their customers, and their communities.
The Role
Job Responsibilities
Your Future at Our Client
Our client’s focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important—you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused—someone who prioritizes customer success in their work. And finally, you’re open and borderless—naturally inclusive in how you work with others.
Job Requirements
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our client cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of their employees, and support you and your family through the moments that matter—wherever you are in your life journey. Their employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through their company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. Our client invests heavily in you, and they want you to succeed so that together, you will all succeed.
At our client, they design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work with our client? They are always moving forward—always pushing themselves to go further in their efforts to build a more equitable, inclusive world for their employees, their customers, and their communities.
The Role
Job Responsibilities
- Perform daily administration and maintenance of the Service Now platform and applications, including user administration, security, workflows, forms, reports, dashboards, and notifications.
- Implement and test Service Now upgrades, patches, and enhancements, ensuring minimal impact and downtime.
- Develop and maintain Service Now customizations and integrations using Service Now scripting tools, APIs, and web services.
- Monitor and troubleshoot Service Now performance and availability issues, resolving them in a timely manner.
- Provide technical support and training to Service Now users and stakeholders, resolving incidents and requests, and escalating issues as needed.
- Document and maintain Service Now configuration, processes, and best practices, following ITIL and change management standards.
- Analyze and evaluate Service Now functionality and features, recommending improvements and optimizations.
- Collaborate with the IT service management team and the business process owners to understand and translate business requirements into Service Now solutions.
Your Future at Our Client
Our client’s focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important—you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused—someone who prioritizes customer success in their work. And finally, you’re open and borderless—naturally inclusive in how you work with others.
Job Requirements
- Bachelor's degree in computer science, information systems, or a related field, or equivalent work experience.
- At least 3 years of experience as a Service Now system administrator, preferably in the healthcare industry.
- Certified Service Now system administrator or higher.
- Strong knowledge and experience of the Service Now platform and applications, especially ITSM, ITOM, and ITBM modules.
- Proficient in Service Now scripting tools, such as Java Script, HTML, CSS, Angular JS, and Jelly.
- Experience in Service Now integrations using REST, SOAP, and other web services.
- Experience in Service Now upgrades, patches, and enhancements, following best practices and testing methodologies.
- Excellent troubleshooting and problem-solving skills, with a customer-oriented attitude.
- Good communication and interpersonal skills, with the ability to work effectively in a team and with diverse stakeholders.
- Based in Singapore.
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our client cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of their employees, and support you and your family through the moments that matter—wherever you are in your life journey. Their employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through their company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. Our client invests heavily in you, and they want you to succeed so that together, you will all succeed.
New Job Alerts
TutorNow Pte Ltd
Economics Lecturer Needed as Private Home Tutor for
Bishan New Town
FULL TIME & PART TIME & CONTRACT
November 20, 2024
View Job Description
AQUA EXPEDITIONS PTE. LTD.
Content Marketing Executive
Bukit Merah Estate
FULL TIME
November 20, 2024
View Job Description
Looking for similar job?
KENSINGTON TRUST SINGAPORE LIMITED
Trust Administrator
Singapore
FULL TIME
October 9, 2024
View Job Description
Katoen Natie Singapore (Jurong) Pte Ltd
IT System Administrator
FULL TIME
October 7, 2024
View Job Description
ABeam Consulting (Singapore)
Database Administrator (Banking Industry)
Singapore
October 7, 2024
View Job DescriptionAgensi Pekerjaan AE Groups Sdn Bhd
Insurance Claims Administrator
Woodlands New Town
FULL TIME
October 6, 2024
View Job DescriptionNew Job Alerts
TutorNow Pte Ltd
Economics Lecturer Needed as Private Home Tutor for
Bishan New Town
FULL TIME & PART TIME & CONTRACT
November 20, 2024
View Job Description
AQUA EXPEDITIONS PTE. LTD.
Content Marketing Executive
Bukit Merah Estate
FULL TIME
November 20, 2024
View Job Description