Singapore Job Openings
PREMIER PRESTIGE SINGAPORE PTE. LTD.
Spa Receptionist cum Customer Service | 5 days work | Raffles City Mall
Singapore
FULL TIME
October 20, 2024
- Greet and welcome customers in a professional and friendly manner
- Answer all customer inquiries, both in-person and on the phone, in a timely and courteous manner
- Schedule appointments and maintain the appointment calendar
- Maintain accurate records of customer interactions and transactions
- Assist with customer complaints and provide appropriate solutions
- Handle and resolve customer complaints and escalate to the appropriate department or manager when necessary
- Process payments and issue receipts to customers (cashiering)
- Manage the company's correspondence and respond to emails in a timely manner
- Maintain a clean and organized reception area
- Experience as a receptionist, administator, customer service representative or a similar role preferred
- Experience within a spa environment would be a plus point
- Excellent communication skills, both verbal and written
- Able to work independently and in a team
- Basic proficiency in Microsoft Office
- Able to multitask and prioritize tasks effectively
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