Singapore Job Openings

TikTok

User Experience Risk Analyst

August 30, 2024

Responsibilities
Tik Tok will be prioritizing applicants who have a current right to work in Singapore, and do not require Tik Tok's sponsorship of a visa.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of Tik Tok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make Tik Tok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Tik Tok, we create together and grow together. That's how we drive impact on ourselves, our company, and the communities we serve.
Join us.

The global Monetization Integrity(MI) team ensures Tik Tok users have a safe experience while viewing advertisements. We work closely with internal stakeholders to design the company's advertising policies, implement content review processes, manage content review processes and use data analysis and modeling techniques to evaluate risks and recommend solutions to reduce risk exposure, with well-balanced experience. As we continue to add advertising on Tik Tok, this team is critical in assuring a joyful and creative ad experience for the community.

The MI User Experience Team serves these teams by addressing key user experience and after conversion risk concerns at a platform, product, process and policy level. Identifying risks along these four key pillars, we will seek to provide insights, generate policy, optimize risk mechanisms, and expand co-governance collaboration with cross functional partners.

1. Act as an independent touch point for risk control advisor who supports integrity teams performing risk assessments, advising teams on risk management, and risk strategies.
2. Identify opportunities to improve processes, protocols, and policies at scale to reduce risk.
3. Prepare regular reports for management on the status of risks and recommended solutions.
4. Maintain knowledge of industry trends and new risks to ensure organizational risks are mitigated.
5. Develop and track risk KPIs across teams; work to ensure alignment of multiple stakeholders across Product, Policy, Engineering, Strategy, and Sales; work together to implement solutions.
1. Become an expert in Tik Tok Ads infrastructure, policies, products, tools, systems, and data.
2. Serve as primary point of contact to provide ad-hoc and regular risk investigations support to stakeholders in Ads Policy and Product teams.
Qualifications

Minimum Qualifications:
1. 3+ years of risk investigations and operational experience, preferably in online operations, trust & safety, consulting, business analytics, or intelligence research environment.
2. Experience in and/or demonstrable knowledge of domains such as dark/grey industry, after-conversion trap, ecommerce scam, information security, and online advertising.
3. Good communication and XFN cooperation skills.
4. Strong and demonstrable systems thinking skills.
5. Experience conducting complex, delivering high quality planning analyses and translating the results into recommendations.

Preferred Qualifications:
1. Experience with SQL or Python preferred.
2. Ability to communicate and influence across teams and regions; ability to find win-win solutions that meet the objectives of cross-functional partners while reducing risk.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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