At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #Life At BNY is all about.

We're seeking a future team member for the role of Vice President, Post Trade Support Analyst to join our Engineering team. This role is located in Singapore - Hybrid.

In this role, you'll make an impact in the following ways:

• Perform complex troubleshooting as a subject matter expert in Wall Street Systems along with other applications used by the Business. Also, learn how businesses use systems in your respective service and support improvements.
• Works to ensure appropriate proactive monitoring and alerting setup.
• Accountability on root cause analysis and problem management to address business impacting issues and resolving underlying technical issues.
• Collaborates with business and application development stakeholders to enhance application stability.
• Learn system tools to monitors changes to applications and their operating environment (e.g DRIFT/ Cloud prober/ App dynamics).
• Learn system architecture and flow to help recommend solutions on reoccurring application incidents but using automation.
• Reviews and develops updates of contingency documentation and processes.
• As part of the Run the Bank team, Release Management must be taken seriously to help stability.
• Work with Senior Support members to learn incident resolution process and escalation procedures.
• Automate manual process to ensure Production services reaches zero manual touch target.
• Contributes to the achievement of related teams' objectives
• Mentor and guide junior team members

To be successful in this role, we're seeking the following:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
• 6-8 years of diverse experience in information technology required; experience in the Markets or financial services industry is a plus
• Knowledge of supporting production systems is preferred, especially Wall Street Systems.
• Strong communication and problem solving preferred.
• A strong willingness to learn and a positive attitude to take on challenges.
• Candidates must be willing to work 1 weekend shift as part of their normal work week

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
• Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job ID 60667