Singapore Job Openings

Pan Pacific Hotels Group
Food & Beverage Service Team Leader (In-Room Dining), Pan Pacific Orchard, Singapore
FULL TIME
October 7, 2024
Pan Pacific Orchard, Singapore
Food & Beverage
Job Grade
The 23-floor destination hotel redefines the city's landscape with four themed open-air terraces of distinctive design concepts - Forest, Beach, Garden and Cloud.
Nestled amidst the Forest Terrace is our signature restaurant Mosella, which introduces a sharing concept of Mediterranean cuisine with a refreshing Peruvian twist. The Beach Terrace brings a resort-like experience to the heart of the city, and above, the Garden Terrace is home to Florette, our Champagne & Oysters specialty bar. At the highest levels of the Cloud Terrace, level 18 houses Orchard’s highest pillarless ballroom, Claymore Ballroom.
Operated by Pan Pacific Hotels Group, a member of UOL Group Limited, Pan Pacific Orchard elevates the guest experience with the Pan Pacific signature of sincere and graceful luxury.
As an Food & Beverage Service Team Leader (In-Room Dining), you will enhance overall guest experience by executing impeccable room service to allow guests to dine in the comfort of their rooms.
Our Expectations:
- Take and accurately record guest orders via phone or in-person.
- Provide menu recommendations and address any guest queries and dietary restrictions.
- Assemble food & beverage orders for delivery to guestroom, ensuring that food hygiene and standards are maintained at all times.
- Deliver orders to guest rooms in a timely and professional manner.
- Present bill to guests, explain charges and process payments accordingly
-
Assist the Assistant In-Room Dining Manager/Manager to guide and coach the team, where needed.
-
Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all Associates.
- Ensure that the Hotel’s properties and facilities are protected and are kept in good working condition.
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