**Job Description: Waiter/Waitress (Chinese Restaurant – Orchard, Singapore)**


**Position Summary:**
We are seeking a friendly, professional, and service-oriented Waiter/Waitress to join our team at a Chinese restaurant located in Orchard, Singapore. The ideal candidate will provide exceptional dining experiences to our guests by delivering prompt and courteous service.


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**Key Responsibilities:**
1. **Customer Service:**

• Greet guests warmly and escort them to their tables.

• Provide detailed menu knowledge, including recommending popular dishes and pairing options.

• Attend to guest requests and inquiries promptly and professionally.
  

2. **Order Management:**

• Take food and beverage orders accurately and communicate them to the kitchen.

• Serve dishes in a timely manner while adhering to restaurant standards.

• Handle special dietary requests and ensure customer satisfaction.
  

3. **Operational Duties:**

• Set up and prepare tables, ensuring cleanliness and readiness.

• Refill drinks, clear used dishes, and maintain a tidy dining area throughout service.

• Assist in opening and closing duties, including restocking supplies and polishing utensils.
  

4. **Team Collaboration:**

• Work closely with kitchen and service staff to ensure smooth operations.

• Address customer feedback and escalate issues to supervisors when necessary.
  

5. **Compliance and Hygiene:**

• Adhere to health and safety regulations, maintaining the highest hygiene standards.

• Follow proper handling and serving procedures, especially for traditional Chinese dishes.
  

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**Requirements:**

• Prior experience as a waiter/waitress in a restaurant setting (no experience required, experience in Chinese cuisine is a plus).

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and handle pressure effectively.

• Basic understanding of Chinese food culture and menu terminology is an advantage.
  

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**Work Conditions:**

• Location: Orchard, Singapore

• Working hours, including weekends and public holidays.

• Competitive salary.
  

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If you are passionate about hospitality and enjoy delivering authentic Chinese dining experiences, we invite you to apply and be part of our team!