POSITION PURPOSE
The Head of Value Added Services oversees the Value Added Services (VAS) and Digital departments, develops the VAS and Digital strategy and teams in support of GMF’s strategy, and enhances its service offering and GMF’s reputation in the market.
KEY PERFORMANCE AREAS
− Oversee the quality and timely delivery of all VAS and Digital products, services, and project requires a reasonable understanding of local and international reporting frameworks, standards and trends
− Optimise and improve workflow processes and procedures, and oversee workflow adherence
− Financial management, budgeting and reporting in support of the Finance team’s responsibilities
− Company and/or department initiatives and company culture
− Develop VAS and Digital strategies in support of GMF strategies
Client projects Take the lead on selected top tier client projects and ensure timely and high-quality deliverables – this requires a reasonable understanding of local and international reporting frameworks and standards
Strategy and company growth Implement GMF and department strategies and monitor its execution. This includes, inter alia:
− Holistic reporting and disclosure service offerings of the VAS and Digital teams including inter alia: o interim and annual reporting; o integrated reporting; o environmental, social and governance (ESG) reporting; o digital reporting and disclosures; and o website development and maintenance.
− Product and service development and upselling − Leading collaboration projects with external partners in South Africa and abroad
− Staying abreast of competitor services and products to ensure GMF stays relevant and competitive Talent and resource management
− Appropriate allocation of resources to suit client requirements while being mindful of continuity, where relevan
t − Appropriate management of freelancer utilisation and quality, and the network of freelancers − Human resource management including balancing resource workload and overseeing employee wellbeing, training, and performance management
− Ensure efficient and effective utilisation of company’s resource strengths and encourage cross functional integration, interaction, and cooperation Job Profile_Head Integrated Annual Reporting_2024_March_A.docx PAGE 2 − Basic administration Any other responsibilities delegated by line manager
ESSENTIAL KEY COMPETENCIES Performance competencies
− Work efficiently and effectively
− Attention to detail and continuous improvement
− Identify the impact of current work and developments on future opportunities, and the financial impacts of own, and others’ decisions
− An understanding of GMF’s service offering, departmental roles, and processes Behavioral competencies
− Responsibility and accountability
− A drive for excellence
− An interest in and understanding others’ attitudes, views, and priorities
− Energize others and contribute positively to morale and be a role model
− High energy levels and a commitment to making a difference
− Share knowledge, skills, and resources
− Maintain confidentiality
− Client-centric mindset Job specific competencies
− Integrate strategic and operational objectives within a planning framework
− Verbal and written communications skills, and good presentation skills
− Ability to identify and manage interdependencies and risks between GMF and the client, and between VAS/Digital and other internal teams
− Ability to network and build relationships with clients, freelancers and GMF departments − Awareness of market trends that influence business and reporting
− Maintain a current professional knowledge and skill within area of expertise
− Sales and negotiation skills
− Able to work after hours QUALIFICATIONS AND SPECIFICATIONS
− Proficient in all forms of communication in English. Additional fluency in other languages will be an advantage
− A relevant business management degree with Honours/Masters degree, CA(SA) or equivalent qualifications
− Experience o Minimum of five years’ experience gained in a similar position, preferably in financial reporting agency or, within a listed corporate environment which publishes Integrated Annual Report and other reports required by the International Reporting Framework and the JSE and/or other stock exchanges.
Minimum of five years managing diverse teams at a middle to senior level o Knowledge of project management and business management principles and methodology o Financial experience, including budgeting and basic financial reporting
Job Profile_Head
Integrated Annual Reporting_2024_March_A.docx PAGE 3 o Microsoft Windows: Advanced Level: Word, Excel, Outlook, and Power Point. o Knowledge of local and international reporting frameworks and standards (refer page 1)
− Own reliable transport, non-negotiable.
− Ability to travel locally and abroad as required. Advantageous
− Executive committee or senior management experience
− Previous experience in the financial reporting industry
− Exposure to the print or digital industries
− Previous writing and/or consultant in financial reporting experience
− Membership of integrated reporting and/or sustainability committees, workgroups, or task teams
Job Types: Full-time, Part-time