Role: IT Network Lead & Senior Engineer
Location: Cape Town, South Africa
Work Mode: - Office Based – (Distributed working)
Job Overview
We are seeking an experienced Network Lead with a minimum of 12+ years of hands-on technical and management skills to join our team. The ideal candidate will have a strong background in network infrastructure, excellent leadership abilities, and a proven track record of managing complex network environments. Experience in the BPO industry is a plus but not mandatory.
Key Responsibilities:
· Lead and manage a team of network engineers, providing guidance, mentoring, and performance management.
· Design, implement, and maintain the company's internal and external data communications systems, including LAN, WAN, and IP transit networks.
· Ensure network infrastructure is stable, secure, and positioned for growth.
· Develop and enforce network policies, procedures, and standards to ensure compliance with industry regulations (e.g., PCI-DSS, ISO27001).
· Collaborate with cross-functional teams to support business objectives and drive innovation.
· Monitor network performance, identify operational problems, and implement solutions to improve network efficiency and reliability.
· Provide technical expertise and support for network-related projects, including expansions, migrations, and system upgrades.
· Maintain high proficiency in networking technologies and platforms, including Cisco, Juniper, and other relevant vendors.
· Stay up-to-date with industry trends and emerging technologies to ensure the company's network infrastructure remains cutting-edge.
Competencies:
· Leadership: Ability to inspire and motivate a team, fostering a positive and productive work environment.
· Communication: Excellent verbal and written communication skills to effectively convey technical information to non-technical stakeholders.
· Collaboration: Strong team player with the ability to work collaboratively with cross-functional teams.
· Adaptability: Flexibility to adapt to changing business needs and priorities.
· Problem-Solving: Strong analytical skills to identify issues, evaluate solutions, and implement effective strategies.
· Time Management: Ability to manage multiple tasks and projects simultaneously, meeting deadlines and delivering high-quality results.
· Customer Focus: Commitment to providing exceptional service and support to internal and external customers.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work effectively in a fast-paced, dynamic environment.
· Strong knowledge of network protocols, routing, switching, and security.
Qualifications:
· Bachelor’s degree in computer science, Information Technology, or a related field.
· Minimum of 12+ years of hands-on experience in network engineering and management.
· Proven experience in managing and leading a team of network engineers.
· BPO experience is a plus but not mandatory.
Certifications:
· Cisco Certified Network Professional (CCNP) or equivalent. (Essential)
· Certified Information Systems Security Professional (CISSP) or equivalent (Advantageous)
· ITIL Foundation or equivalent.
Job Types: Full-time, Permanent