Job Description

The Pre-owned Vehicle Sales Manager will be reporting to the Dealer Principal (DP), the primary purpose of the position is to maximise sales opportunities to achieve budget objectives by continually examining weekly/monthly accounts, operating controls and composite figures that will enable necessary improvements and corrective actions to achieve results.

Position Overview

Specific Role Responsibilities

• Manage, monitor and report on budget variances and provide solutions.
• Ensure that the assets, resources and equipment are managed in a manner that enhances cost effective utilisation.
• Contribute to the development of the appropriate strategy and set target within area of accountability.
• Manage operational risk and risk mitigation initiatives.
• Implement and manage end-to-end processes.
• Define standard operating procedures (SOP's).
• Monitor and report on progress against operational plan and make adjustment where required.
• Resolve problems with the necessary discretion and guidelines.
• Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
• Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.
• Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies.
• Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved.
• Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
• Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.
• Assist new vehicle sales with trade-in's and evaluations.
• Risk Management, Compliance with group process policy.
• Customer Care Standards Procurement Trade in processes.
• Outright purchase process.
• Trade Sales-trade-ins sold directly to the Trade.
• Vehicles kept for stock.
• Appraising vehicle value
• Social Media Marketing.

Qualifications and Experience

• Matric
• Higher Certificates and/or Advanced National Certificates in Sales and Marketing preferable
• 3 - 5 years working experience in the motor sales industry with a proven track record
• 3+ years automotive sales management experience
• Must have previously handled new and/or used car stand of +- 50 units
• A valid South African driver's license

Skills and Personal Attributes

• Apply selling techniques for parts.
• Business and Operations Management.
• Conflict Management.
• Customer Service.
• Developing sales.
• Fleet Sales Management.
• Functional Policies and Procedures.
• Governance, Ethics and Values.
• Managerial Competence.
• Operations Risk Management.
• Perform selling of vehicle parts.
• Planning, monitoring, evaluation and reporting.
• Problem Solving and Analysis.
• Product and or service knowledge.
• Sales of non-OEM parts and accessories.
• Structure and operation of vehicles and components.
• Understand customer patterns to sell parts.