South Africa Job Openings
Heineken International B.V.
Receptionist
FULL TIME
November 14, 2024
Immediate Superior: Offices Services Manager
Location: Stellenbosch
Function: Digital & Technology
Sub Function: Digital & Technology - Other Support
Type of Contract: Permanent
Reference Number: 125070
Closing Date: 21/11/2024
This position is responsible for providing world class quality administrative and receptionist support.
Key Responsibilities
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To manage and control access to the site for visitors and employees
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Ensure that access controls are adhered to by employees and visitors that enter the building
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Assist with biometrics and visitor check-ins (Kenai or register)
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Receive visitors and inform employee of visitor arrival
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Direct visitors to the waiting area or boardroom
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Ensure that access controls are adhered to by employees and visitors that enter the building
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To ensure an effective and efficient admin support function
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Effective operating of switchboard and direct calls to relevant stakeholders
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Effectively communicating and re-routing urgent matters to relevant stakeholders and follow-up where necessary
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Monitor, respond to and redirect all stakeholder enquiries and emails as appropriate.
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Assist with loading biometrics for new employees
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Publish site communications
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Accurate Calendar management and co-ordination of meeting rooms
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Dispatch and receipt of courier parcels
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Assist with additional admin tasks as requested, including distribution of staff sales cards, access cards and vehicle permits.
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Effective operating of switchboard and direct calls to relevant stakeholders
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Build effective relationships with external and internal stakeholders
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Provide a high standard of customer service to all internal, and external customers and work partners
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Receive all visitors and employees in a professional manner.
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Provide a high standard of customer service to all internal, and external customers and work partners
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Drive continuous improvement in area of responsibility
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Implement new ideas and improved methods, systems and work processes which lead to higher quality, better results at same or reduced cost
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Actively contribute to innovation within team
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Implement new ideas and improved methods, systems and work processes which lead to higher quality, better results at same or reduced cost
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Personal Development and Teamwork.
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Take responsibility of own performance goals and personal growth
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Drive own development to ensure knowledge and skills remain current.
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Assist with the up skilling of the team where gaps have been identified.
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Take responsibility of own performance goals and personal growth
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An admin or relevant qualification
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Minimum of 3-5 years proven admin experience within a similar environments
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Strong administrative, organizing and numerical skills.
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Computer literate in MS Office Suite and SAP experience will be advantageous.
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Maintain a high level of confidentiality and professional demeanour.
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Excellent interpersonal and communication skills (verbal and written).
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Must be able to work independently, accurately and under pressure.
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Strong numeracy skills
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High attention and adherence to detail.
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Be able to communicate and work across-functions.
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The ability to multi-task.
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