Job Description:

• To become the partner for the Business for all IT related topics in the country in relation with the processes of projects, services and equipments
• To represent Schneider Digital in the country in front of the Business Managers
• Being an integral part of the business, establishes sound relationship to functional key users and other key stakeholders (e.g. senior management, site mgt.)
• To manage our delivery Partners for the country
• Ability to manage digital projects at local level, with the needed digital partners and business stakeholders

• Drive effective support process, coordinating external and internal support teams
• Operational service support for local infrastructure and local applications
• Managing of outsourcing partners in outsourced area
• Ensure the quality of support for Business
• Follow up on KPI in line with SLAs and manage escalations when needed (e.g., will communicate with local providers or corporate support in case of failure of IT systems, will be SPOC of local business)
• Identifies trends, improvements or rationalization opportunities across the local application and infrastructure landscape
• Report IT results to country / site management

• Support country / site management to define their IT strategy and define priorities
• Understand the business processes evolution and focus the new demand to priority areas with major returns, assuring coherence with strategy and business priorities.
• To contribute to defining and managing the IT scenarios (business and architectural framework wise) assuming the role of “integrator” between the business and IT issues.
• Clarifies needs expressed by key-users, transforms user requests into demands understandable by partners
• Manage and challenge project demands from business, ensure they are driving forward either by use of suppliers or other Schneider Digital teams
• Participate in various global projects by driving and ensuring a good local implementation and usage rate
• Follows and manage local project or enhancement realization

• Manage local IT cost evolution

Qualifications:

• Academic degree in computer science from a technical university or an IT specialization from a business school or university

• Minimum 5 years of hands-on experience with operations and/or support in a fast-moving, highly-critical, enterprise application environment
• Solid understanding of ITIL best preactices
• Significant experience and knowledge of systems design, application platforms, knowledge of security and communications networks, and knowledge of technical and user-related aspects of a personal computer environment

• Broad IT knowledge and experience
• Solid knowledge and understanding of ITIL best practice and can convert this into improvements for daily operations
• Experience and knowledge of application platforms, knowledge of security and communications networks, and knowledge of technical and user-related aspects of a personal computer environment
• Coordination of resources, leading small teams
• Previous experience from similar industries is an advantage

• Self-driven, operationally experienced Business Relationship Manager with a can-do attitude.
• Strong relationship builder – both internally in Schneider Digital and business as well as with external partners
• Excellent Communication skills, professional courtesy, keeps calm at stress levels
• Strong team player - collaborates well with others to solve problems and actively incorporates input from various
• experience working with others on a global basis
• Fluent English

• Life insurance.
• Health Insurance
• Flexible compensation: Ticket restaurant , nursery, training, pension plan etc.
• Own your career: Enjoy all the benefits of Open Talent Market, our platform that uses AI to connect you with hundreds of job opportunities, projects and mentors around the world.
• Flex@Work: flexible hours, telework, sabbaticals, purchase leave, floating holidays, Global Family Leave Policy.
• Recognize and be recognized through our Step Up program.
• Club Schneider: discount on products and services throughout Spain.
• Wellness: medical service, wellbeing laboratories, activities per workplace, gyms in different sites, etc.
• If you like to go to the gym, we have a special agreement with Andjoy Become a Schneider shareholder with our "WESOP" program.
• Many more benefits per site ... !

About Our Company: At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.
We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work.
We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.
If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.
Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.
€34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations