Spain Job Openings

JUJUR

Content Moderator - Dutch - Barcelona

Barcelona

PART TIME

October 22, 2024

Role: Content Moderator
Location: Barcelona, Spain
Work model: on-site

DUTIES AND RESPONSIBILITIES:

Review and monitor user-generated content to ensure compliance with platform policies and community standards
Investigate and resolve reported cases of policy violations, fraud, or inappropriate behavior
Identify and escalate high-risk issues while maintaining confidentiality and data security
Provide timely, empathetic support to users, balancing platform integrity with user satisfaction
Collaborate with internal teams to enhance processes and ensure continuous service improvement
Track key performance indicators (KPIs) to maintain quality standards.

REQUIREMENTS

Native/fluent in Dutch both verbal and written. Fluent in English
Valid work permit for Spain or EU citizenship
Strong affinity with back-office operations and content moderation
Computer literate with good knowledge of Microsoft Office applications
Exceptional attention to detail, efficiency, and empathy
Ability to work effectively in a fast-paced, goal-oriented environment
Willingness to work in a 24/7 shift system, including nights and weekends. Option of part time employment is also available for this role.

OFFER

Opportunities for career growth within a fast-growing international company
Permanent employment contract
Fully paid training and bonuses for night and weekend shifts
Private health insurance after probation
Monthly meal allowance from day one
Modern office in central Barcelona with leisure spaces and activities like yoga and guided meditation
Regular fruit deliveries, free drinks, and discounts at gyms, restaurants, and beauty centers
And many more!

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