Digital Facility Operations Lead

Barcelona, Spain

About the job
Ready to push the limits of what’s possible? Join Sanofi CHC in
one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.
Our team is engaged in designing, delivering and supporting Digital Tech Services for all CHC worldwide.
We deliver our solutions in a highly competitive market answering FMCH needs and sometimes supporting regulated environments (Gx P, So X and other regional or local regulations).
Our team operates in an international context, serving all markets in most of the countries around the world.
Digital Tech encompasses following capabilities: Integration, Enterprise Architecture, Operations, Cloud engineering, Platform Engineering (e.g. Dev Ops & related framework), Enabling Platforms (Service Now, Observability, Chatbots, RPA, …), Digital Workplace and more “classical” infrastructures (hosting, network, servers, …).

With this “Facility Operations Management Lead” position part of Operations team, you will oversee all Real Estate / Facility Management topics (new building creation, change in an existing building, …) and translate them into Digital activities you will execute in a project mode.

Main responsibilities
The Facility Operations Management Lead is a project manager, with strong expertise in local facility projects and a deep knowledge of associated Digital eco-system (infrastructures, workplace services, resident applications, BMS, security solutions, …). They will:

Standards & inventory

• Scope, Planning & Budget: Collaborate with Real Estate, Facility Management, and Security teams to ensure all projects are well-defined, planned, and budgeted. Focus on standardization and reusability to streamline processes.
  
• Build & maintain an accurate cartography and inventory of all CHC sites worldwide
  
• Develop & communicate a “Play Book”:Create a comprehensive guide that outlines the standards and procedures for executing facility projects. Ensure it is easily accessible and regularly updated to reflect any changes or improvements.
  
• Scope, Planning & Budget: Collaborate with Real Estate, Facility Management, and Security teams to ensure all projects are well-defined, planned, and budgeted. Focus on standardization and reusability to streamline processes.
  
• Develop standardized service patterns that prioritize reliability, efficiency, cost-effectiveness, agility, scalability, and reusability. Regularly review and update these patterns to ensure they meet evolving needs and standards.
  

Facility Project

• Alignment: Ensure projects are in alignment with local/global Business and Digital teams. Utilize external resources when required.
  
• Digital Lead: Take full digital lead on projects, acting as the unique point of contact for all digital aspects (infrastructure, workplace services, building applications, etc.).
  
• Delivery: Ensure projects are delivered on time, within scope, and budget. Regularly communicate progress to business stakeholders
  

Quality & Compliance

• Adherence: Ensure compliance with Sanofi, CHC rules, policies, standards, and applicable regulations (Gx P, SOx, etc.).
  
• Consistency: Maintain consistency of referential data (e.g., Service Now CMDB) with the reality on sites.
  

Communication, adoption & education

• Partner with all internal and external stakeholders (Business, Digital, global/Regional, Quality, Industrial, etc.) to communicate roadmaps and anticipate efforts from their teams
  
• Create a close relationship with local infrastructure expert in our team to combine efforts on designing patterns and executing projects
  

About you

Technical background required

• Multi-year experience in facility management projects for Digital activities. A recognized professional with various proven experiences in international context across global organizations
  
• Experience and knowledge in facility eco-system (infrastructures, workplace services, building application, security application, resident applications, corporate application, …) and their specificities
  
• Strong understanding of Information Technologies (including cloud, network…), architecture, etc.
  
• Strong project management skillset and ability to lead teams (technical or functional) with proven experience in managing them in an international & remote context
  

Soft Skills

• Proven experience in leading and developing high-performing global virtual project teams.
  
• Ability to take ownership and lead even in ambiguous situations, helping to clarify uncertainties
  
• Excellent verbal, written, and interpersonal communication skills.
  
• Ability to translate technical language for business audiences.
  
• Agile and continuous improvement mindset.
  
• Strong critical-thinking and root-cause-analysis skills.
  
• Fluent in English
  

Why Choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
  
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
  
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare