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Dutch Sales and Customer Care Specialist - Barcelona
Barcelona
September 5, 2024
Barcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.
If you are not too fond of art and culture, you can spend the day on one of Barcelona's sandy beaches, just a short walk from the city center. While on the beach, you can enjoy some of the best Mediterranean seafood. The city has a reputation for being the most cosmopolitan, modern, and forward-thinking city in Spain. Although it is a very modern city, you will still find the old neighborhoods like the Gothic Quarter, where the oldest building in the city is located, and countless bars and stores.
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We offer
- Work from nice, modern offices in Barcelona (with sea views)
- Development opportunities within the company
- Spanish lessons
- Bi-weekly, monthly, or quarterly contests with prizes
- Free group activities such as running, beach volleyball, roller skating and much more
- Wellness and resilience program for mental and physical health (stress, conflict, effective communication, etc.)
- Performance bonuses
- Good work/life balance: work in rotating shifts between 09.00-18.00
The job
As a Customer Care & Sales Specialist you are the ambassador of the brand. You'll be responsible for providing a great customer experience by providing support until the sale is finalised. Your daily work includes tasks like these:- Conduct competent advice and sales discussions with pre-qualified customer leads
- Receive the lead from the marketing team
- Ensure that pre-sales processes run smoothly and give a positive experience to the future client
- Handle the sales processes and focus on giving the client a positive experience
Your qualifications
You speak Dutch at a native level and you are fluent in English (B2).Experience in presales, sales, and customer service in a multi-channel environment
Excellent problem solving skills with attention to detail and focus on sales affinity.
You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.
If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help you!
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