Key Responsibilities:

• Support the planning and execution of hotel events, ensuring all logistical details are organized and delivered to the highest standards.
• Coordinate with internal hotel departments, such as Banquets, Culinary, and Housekeeping, to ensure seamless event operations.
• Supervise event setup, service, and breakdown, ensuring compliance with hotel quality standards and client expectations.
• Act as the main point of contact for event clients during the event, addressing their needs and resolving issues in real-time.
• Oversee event staff, providing clear direction and ensuring tasks are completed efficiently and professionally.
• Assist in managing event budgets, maintaining accurate records of costs, and ensuring adherence to financial guidelines.
• Ensure all event areas are properly maintained, clean, and set up according to client specifications.
• Support in creating detailed event schedules and ensure timely execution of all planned activities.
• Ensure compliance with hotel policies, safety regulations, and licensing requirements during events.
• Assist in post-event feedback collection and reporting to improve event operations and client satisfaction.

Our Ideal Events Supervisor candidate will have:

• Strong Organizational Skills: Ability to manage multiple events simultaneously, prioritize tasks, and maintain organized documentation.
• Excellent Communication Skills: Professional verbal and written communication skills to liaise with clients, vendors, and internal teams effectively.
• Customer Service Orientation: Focused on providing exceptional service to clients and guests, ensuring a memorable experience.
• Attention to Detail: High level of accuracy in overseeing event setups, schedules, and staff coordination to meet guest expectations.
• Experience in Hospitality or Events: Previous experience in hotel event operations or similar roles is preferred to understand service standards and expectations.
• Problem-Solving Skills: Ability to handle unexpected challenges during events and find effective solutions under pressure.
• Time Management Skills: Proficient in managing schedules to ensure timely execution of all event activities.
• Team Leadership: Strong ability to motivate and guide event staff, fostering a collaborative and professional work environment.
• Flexibility: Adaptable to work varied hours, including evenings, weekends, and holidays, based on event schedules.
• Proficiency in Event Software: Familiarity with hotel event management systems and tools is an advantage.