Skills: Observability Management, Automation, AWS/GCP and CI/CD pipelines
Location: Madrid Spain (Hybrid)
Type: Permanent
Lead Observability Vision: Develop and implement the company's observability strategy, aligning it with both IT operational goals and broader business objectives.
Cross-functional Collaboration: Work closely with IT, Dev Ops, and business stakeholders to ensure observability initiatives support the company's strategic goals and operational efficiency.
Senior Leadership: Lead and mentor a team of observability engineers and specialists responsible for configuration, deployment, and optimization of observability tools and processes.
Drive Performance Optimization: Collaborate with IT and SRE teams to identify and resolve performance bottlenecks, optimize system performance, and enhance the customer experience using Dynatrace insights.
Innovate and Automate: Integrate observability into automated processes, including CI/CD pipelines, to ensure proactive monitoring and faster incident detection and resolution.
Reporting and Insights: Provide stakeholders regular reports on system performance, observability metrics, and actionable insights, making data-driven recommendations for improvement.
Incident Management: Oversee major performance-related incidents, ensuring quick resolution and post-incident analysis to prevent recurrence.
What We Expect From You:
Educational Background: Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Experience: 7+ years of experience in IT Operations, Performance Engineering, or Site Reliability Engineering, with at least 3+ years of hands-on experience with Dynatrace.
Leadership Skills: Proven track record of leading teams and developing a vision for observability in alignment with business and operational goals.
Technical Expertise: Strong knowledge of cloud platforms (AWS, Azure, GCP), containerized environments (Kubernetes, Docker), and observability tools like Prometheus, Grafana, Splunk, or similar.
Automation Experience: Familiarity with CI/CD pipelines, infrastructure-as-code, and automation tools to streamline monitoring and incident management processes.
Preferred Qualifications:
Dynatrace Certification and experience with AIOps, automated incident response, or machine learning-driven performance monitoring.
Familiarity with ITIL frameworks and incident/problem management processes.