Role: Observability Manager
Skills: Observability Management, Automation, AWS/GCP and CI/CD pipelines
Location: Madrid Spain (Hybrid)
Type: Permanent
Salary: 50-60K euros gross per year ( Negotiable)
Lead Observability Vision: Develop and implement the company's observability strategy, aligning it with both IT operational goals and broader business objectives.
Cross-functional Collaboration: Work closely with IT, Dev Ops, and business stakeholders to ensure observability initiatives support the company's strategic goals and operational efficiency.
Senior Leadership: Lead and mentor a team of observability engineers and specialists responsible for configuration, deployment, and optimization of observability tools and processes.
Drive Performance Optimization: Collaborate with IT and SRE teams to identify and resolve performance bottlenecks, optimize system performance, and enhance the customer experience using Dynatrace insights.
Innovate and Automate: Integrate observability into automated processes, including CI/CD pipelines, to ensure proactive monitoring and faster incident detection and resolution.
Reporting and Insights: Provide stakeholders regular reports on system performance, observability metrics, and actionable insights, making data-driven recommendations for improvement.
Incident Management: Oversee major performance-related incidents, ensuring quick resolution and post-incident analysis to prevent recurrence.
What We Expect From You:
Educational Background: Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Experience: 7+ years of experience in IT Operations, Performance Engineering, or Site Reliability Engineering, with at least 3+ years of hands-on experience with Dynatrace.
Leadership Skills: Proven track record of leading teams and developing a vision for observability in alignment with business and operational goals.
Technical Expertise: Strong knowledge of cloud platforms (AWS, Azure, GCP), containerized environments (Kubernetes, Docker), and observability tools like Prometheus, Grafana, Splunk, or similar.
Automation Experience: Familiarity with CI/CD pipelines, infrastructure-as-code, and automation tools to streamline monitoring and incident management processes.
Communication: Excellent communication skills, with the ability to translate technical insights into business outcomes and collaborate effectively across departments.
Problem-solving Ability: Strong analytical skills and a proactive approach to identifying and solving performance issues.
Preferred Qualifications:
Dynatrace Certification and experience with AIOps, automated incident response, or machine learning-driven performance monitoring.
Familiarity with ITIL frameworks and incident/problem management processes.
Experience aligning observability metrics with business KPIs and data-driven decision-making.
How You Will Work :
You will lead an observability team, ensuring alignment between their day-to-day tasks and the strategic vision for observability. You'll mentor and guide them to drive continuous improvement.
Collaboration: You'll collaborate extensively across teams-working with IT, Dev Ops, and business stakeholders-to ensure observability efforts contribute to both technical efficiency and business success.
Vision and Strategy: You will work at a high level, creating the vision for observability, ensuring it aligns with business needs, and overseeing the execution of this strategy with your team.
Communication: You'll act as a bridge between technical teams and business leadership, ensuring observability data and insights drive informed decision-making and performance optimization.
Continuous Improvement: You will foster an environment of continuous learning and improvement, staying ahead of industry trends, and incorporating best practices into the company's observability framework.