For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and Italy (for the time being !)
In an ever-changing world, we take confident steps, guided by the continuous development of our self-sustaining business model. Our success story is woven around an innovative B2B2C model, forged through strategic partnerships with major players in real estate and banking.
We are dedicated to fostering an exciting and vibrant work environment because that's what brings out the best in us. We believe that business needs to be disruptive and ambitious in order to thrive.
However we're not limited to just being good at business. We are also committed to our social responsibility as we strive to actively contribute to the community we belong to, minimize our environmental impact, and aim to foster a culture of social engagement and consciousness among our co-workers.
At the heart of our philosophy is the commitment to long-term success over short-term convenience. We highly value the contributions of each of our 800+ employees, providing them with ample opportunities for growth and the development of invaluable skills.


The internship of Operations Analyst is at one time rich, intense and technical.
Your role will be simple: to make papernest grow using both simple and effective tools and processes.
The Sales Operations internship is highly cross-functional, at the intersection of the needs of multiple teams and countries (France, Spain, Italy...). It will not only allow you to enrich and greatly develop your technical skills (CRM, user experience, data analysis, code), but also to leverage your leadership and project management qualities.
You will join a Sales Ops team of 9 people, at the heart of the company and papernest's strategic challenges.

️ Your missions:

• Collaborate with Tech Team to develop processes automation (Jira, Salesforce Flow, no-code tools like Make...)
• Help to analyze sales data and deploy action plan to achieve operational targets
• Use existing dashboards and improve our data visualization
• Take actions to correct discrepancies and achieve objectives
• Communicate results to key stakeholders
• Assist the Sales Ops Lead to manage the offer portfolio
• Set up the offer and prices in the back office
• Coordinate with other teams (training, product, operations management) to release or update offers
• Resolve operational and technical incidents on a daily basis
• Collaborate with Sales to optimize processes and participate in continuous improvement using Lean methodology (Value Stream Map, shadowing,etc…)

More about the team, context and environment in this beautiful video !

About you:

• Curiosity and a desire to learn, especially in the areas of data and technology. The Sales Operations position will quickly lead you to master all our technical tools (Salesforce, Big Query, Looker Studio, Jira, Github...)
• Knowledge of at least one programming language (SQL, Python, Java, JSON...) is a plus
• Analytical mindset: rationalize issues, find pragmatic solutions and draft action plans
• "Hands-on": Ability to be on the field and perform daily tasks
• Ownership: Autonomy, ability to manage and deliver multiple projects simultaneously
• Enthusiastic: Positive attitude and communication, creative problem-solving approach
• Team player
• Fluent in English and French and/or Spanish (Italian is a plus!)

What we offer:

By joining papernest, you will be part of a working environment which is :

• Flexible thanks to a remote friendly policy (possibility of 2 days of home office per week)
• Inclusive, everyone has their place at papernest, and with more than 46 different nationalities, it is not uncommon to start a sentence in English et de la finir en Français o en español ¡
• Comfortable, with incredible offices and 1500 m2 of terraces and garden, all 5 minutes from the beach, perfect for sunny lunches
• Team oriented with regular events and team buildings
• Exciting and challenging, where you will find the necessary resources to develop your career thanks to our internal mobility policy
• Tasty : free breakfast every Tuesday!

Hiring process :

• First call with Adélaïde, Talent Acquisition Partner (30 min)
• First interview with the 2 members of the Sales Ops team (1h)
• Business case
• End of the process!

If this is your challenge, don't miss it! We look forward to meeting you, no matter your gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and adapted for everyone.
Ladies, we strongly encourage you to apply! Even if you feel that you do not meet all the criteria mentioned in this offer, please note that they are only indicative. Your application will be considered with great interest. Parity and diversity are an asset for our teams!