Customer Service and Support

Job Title:
Product OwnerJob Description
Goal:

To maximize the value delivered to the purchasing and projects area by the technology teams, establishing a permanent communication bridge and managing the roadmap in line with the global strategy.

• Responsible for the backlog of projects in the purchase and projects area, managing and reporting progress to the different managers.
• Strategic prioritization of the backlog, analyzing time/cost/scope/impact/benefit.
• Definition and documentation of functional requirements, user stories and epics.
• Planning, monitoring and execution of evolutionary and corrective measures with the teams involved.
• Provide business vision to the technical team and collaborate with leadership at a technical level, creating new opportunities for innovation.
• Carry out continuous benchmarking, taking into account the opinions of customers and internal stakeholders to propose improvements.
• Provide support and communication to business areas.
• Test planning and production deployments with the PMO, QA and the different managers.
• Transfer of closed projects to the Maintenance team
• Direct reporting to Chief Technology Officer and Project Management Officer.

• Training in Computer Engineering or a similar field.
• Minimum experience of 3 years as a product owner in e-commerce with agile frameworks (Scrum).
• Experience or knowledge in the field of retail is highly desirable.
• Experience in project management with Waterfall PMI methodologies is also highly desirable.

• Fluent Spanish and English
• People / team management
• Scrum
• Basic budget management
• UX/UI knowledge is desired
• Knowledge of Html CSS, JS, Angular JS is desired

• Excellent communication skills
• Good time/cost/scope management
• Proactivity
• Organization and attention to detail
• Adaptation to change
• Teamwork
• Leadership ability

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ESP Barcelona - C/ de la Selva de Mar, 129Language Requirements:
English, SpanishTime Type:
Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents