Spain Job Openings
Omega CRM
Salesforce Service CloudVoice Technical Lead
FULL TIME
November 8, 2024
MAIN TASKS:
- Leadership of CTI integrations and associated software in the different CRM implementations.
- Supporting the sales team in opportunities requiring CTI integration, Contact Centre solutions, Voice and Multichannel solutions.
- Collaborate with the Innovation area in the CTI and Voice and Multichannel expertise, evaluating alternatives, proofs of concept or new technologies related to voice in the CRM environment.
- You will be progressively entering the Salesforce environment, with the objective to lead projects and support services related to Contact Centre and Customer Services.
- Coordinate and follow-up the integrations development team (REST, SOAP, API )
- Participation in analysis, documentation, tests and support tasks according to the needs of each project/client. Act as an internal and external consultant in CTI environments
- Be the point of contact with CTI vendors that need to be incorporated into a CRM project.
- You will be able to work with different environments / technologies (such as Google, AWS or Microsoft) a high percentage of the assignments will be oriented towards Salesforce based application implementation, maintenance and development tasks.
- Minimum of 3 years experience in a similar role.
- 5 + years of experience in projects/maintenance of CTI solutions.
- Experience in Salesforce Service Cloud Voice.
- High level of English
What do we offer
- Permanent contract.
- Flexible Schedule. We make it easy. Balance your professional and personal life.
- Certifications plan. Improve your skills and get the official certificate from our main partners.
- Home Office. You decide and we support you.
- Flexible retribution (public transport ticket, Ticket restaurtant, …).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention
- Professional development: Evolve, grow and get where you want to go.
We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #Omnichannel Experiences in fields such as #Customer Services, #e Commerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #Lifeand Sciences, #Manufacturing but also #Education, #Non Profit, #NGO etc.
We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 540 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner.
Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #Together We Grow
New Job Alerts
leadtech
Frontend Developer (SEO) (Full Remote within Spain)
FULL TIME
November 26, 2024
View Job Description
leadtech
Social Ads Specialist (Full remote within Spain)
FULL TIME
November 26, 2024
View Job Description
Santander
SBGM Operations Senior Analyst
Boadilla del Monte
FULL TIME
November 26, 2024
View Job Description
Inetum Spain
Técnico Middleware - especialista implantación clarive
Madrid
FULL TIME
November 26, 2024
View Job Description
Looking for similar job?
Devoteam Spain
Data Analyst / Salesforce CRM Analytics
Madrid
FULL TIME
October 8, 2024
View Job Description
VISEO - Spain
Project Manager Siebel - Salesforce
Barcelona
FULL TIME
October 7, 2024
View Job Description
See What’s New: Omega CRM Job Opportunities
Omega CRM
Platform Manager Automation (Pharmaceutical Sector)
FULL TIME
November 26, 2024
View Job Description
Omega CRM
Veeva Vault Principal System Analyst (Pharmaceutical Sector)
FULL TIME
November 25, 2024
View Job Description
Omega CRM
Junior Digital Marketing Consultant
Madrid
FULL TIME
November 21, 2024
View Job Description
New Job Alerts
leadtech
Frontend Developer (SEO) (Full Remote within Spain)
FULL TIME
November 26, 2024
View Job Description
leadtech
Social Ads Specialist (Full remote within Spain)
FULL TIME
November 26, 2024
View Job Description
Santander
SBGM Operations Senior Analyst
Boadilla del Monte
FULL TIME
November 26, 2024
View Job Description
Inetum Spain
Técnico Middleware - especialista implantación clarive
Madrid
FULL TIME
November 26, 2024
View Job Description