Omega CRM Consulting is looking for a Veeva Vault Principal System Analyst that would like to collaborate with one of the top 15 global pharmaceutical companies.

This profile will be acting as the technical developer/agent for our IT Veeva Vault Global Team.
Main tasks:

• Developing, testing, and deploying demands.
• Perform technical assessment and interface assessments of all demands, manage/ensure the platform stability, manage Veeva vault Quarterly releases,
  Incident management and SME consultancy to our business stakeholders.
• Support Projects roll out to deliver on our global strategy.
• Majority of the projects are Agile Scrum so understanding of the methodology is desired but not required.

Requirements & desired skills

• Experienced in Veeva Vault ecosystem (mainly MLR Processes, CRM, Approved Email and CLM system configuration).
• Experienced in incident management and problem solving.
• Experience in providing support to running operations and/or project delivery.
• Knowledge of Veeva Vault API Connectors
• Good understanding of the architecture of the solution (Veeva Vault and Multichannel functionalities).
• Excellent written and verbal communication skills
• Proactive and customer focus mindset.
• Experience in creating Reports & Dashboards.
• Customer focus / centric with care to the details.
• Good understanding of the project lifecycle.
• Experienced with various tools like Service Now, Jira, Confluence, Visio, etc
• Experience working in a global team
• Agile Methodology

WHAT DO WE OFFER

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
• Home Office.
• Flexible retribution (public transport ticket, Ticket restaurant, etc)
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention.

About us
We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #Omnichannel Experiences in fields such as #Customer Services, #e Commerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #Lifeand Sciences, #Manufacturing but also #Education, #Non Profit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 540 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #Together We Grow