Social Media Customer Service with Dutch and English languages

Spain Job Openings

Conduent Business Services S.L

FULL TIME

October 4, 2024

Dankzij de inzet van onze medewerkers levert Conduent missie kritieke diensten en oplossingen voor Fortune 100 bedrijven en meer dan 500 overheden – en creëert zo uitzonderlijke uitkomsten voor onze klanten en de miljoenen mensen die op hen rekenen.

Jij hebt de kans om persoonlijk te groeien, het verschil en onderdeel te zijn van een cultuur waar individualiteit belangrijk is en iedere dag wordt gewaardeerd.

Are you looking for a remote job where you can grow and a company that valuates your experience and effort every day, then we are a match!
We are looking for Dutch speaking colleagues with a passion for supporting a world-famous automotive brand via social media.
If you are passionate about social media and Customer Engagement and are interested to spend your working day interacting with customers about this premium international automotive brand, we would love to hear from you soon!
What you will do

Be the go-to person for our client's social media channels like Facebook, Linked In, X, and more.
Transform customers into loyal fans and boost our brand’s reputation.
Track and analyze social media conversations and coordinate with marketing for campaigns.
Bring your innovative ideas to enhance our social media strategy.
Engage with customers through new channels like phone and email as we grow together.
Liaise with customers and prospects to promote products, identify purchase opportunities, and explore how our other products or services can provide additional benefits.

What we offer you:

A fulltime contract.
We pay an attractive salary.
Fully paid induction training.
On top of that we offer:
- A private medical healthcare, 23 days paid holiday per annum, EUR 1,50 a day WFH allowance and a referral program that will allow you to earn extra bonus.
100% remote work model (from Spain only).
From your first day you’ll have access to development programs and world-class training opportunities for your personal requirement to develop yourself.

What we expect from you

A passion for social media (insight on communication techniques on websites: X, Facebook, Instagram) or experience working in this or a similar marketing area.
Availability for training of up to 4 weeks, Monday to Friday, 9am-5.15pm.
Empathetic approach to each situation, ability to understand customer position and urge need to assist during the process.
An engaging personality with strong verbal and written communication skills.
C2/C1 level of Dutch (assessed by an external provider) and at least B2 in English.

Why Conduent?

Conduent is certified as a Most Loved Workplace®. Our culture is driven by respect, cooperation and a positive vision of the future. Many of our employees build their careers with us:
- Over 25% of our employees have been with us for 5 years or more.
- Around 70% of our team leader positions are filled from our own talent pool.
- Research shows that 75% of our employees feel at home at Conduent.

Conduent is strongly committed to support employing people with disabilities and being in possession of a certificate of disability will be highly valued when applying for this role. Necessary accommodations will be provided for the successful candidates. Please see our policy below or discuss your needs with the recruiter when contacted.
Interested?
Join Conduent and become part of our team. Apply now via the application button.

Bij Conduent krijgt iedereen evenveel kansen en is iedereen gelijk ongeacht: huidskleur, geloofsovertuiging, religie, afkomst, leeftijd, genderidentiteit, genderexpressie, geslacht, burgerlijke staat, seksuele geaardheid, lichamelijke of geestelijke handicap, medische aandoening, gebruik van een geleidehond of hulpdier, militaire/veteranenstatus of een andere groep die wettelijk beschermd is.
Mensen met een handicap die redelijke aanpassingen nodig hebben om te solliciteren naar of meedingen naar een baan bij Conduent, kunnen dergelijke aanpassingen aanvragen door op de volgende link te klikken, het aanvraagformulier in te vullen en het verzoek in te dienen via de knop "Verzenden" onderaan het formulier. Klik hier om het formulier te openen of te downloaden. klik hier om toegang te krijgen tot het ADAAA-accommodatiebeleid van Conduent.

We regret to inform you that this job opportunity is no longer available as it has expired

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