Location: Sweden, Malmö
Join Us in Transforming the Future of Finance with Automation
At Ikano Bank, our mission is to create possibilities for a better living, making financial services accessible and simple for consumers and businesses alike. As part of the Automation Office, you will play a crucial role in driving operational efficiency, leveraging cutting-edge technologies such as Robotic Process Automation (RPA), Digital Process Automation (DPA), and AI.
We are seeking a passionate and innovative Process Analyst to join our team and support our vision of continuous improvement and excellence in business processes.

Your Impact

As a Process Analyst in the Automation Office, you will collaborate with stakeholders across Ikano Bank to identify, assess, and deliver automation solutions that streamline processes and enhance productivity. You’ll work closely with partners and suppliers to design solutions that are not only innovative but also meet regulatory and business needs.
In this role, you will act as a bridge between business needs and technology, ensuring that process improvement efforts lead to sustainable, long-term success.
To excel in this role, a strong business acumen is essential, coupled with a deep understanding of our banking operations. You must possess the capability to translate business requirements seamlessly into innovative technology solutions. Effective presentation and communication skills within the Automation domain are paramount for success. Moreover, the ability to articulate business needs to solution architects, developers, and other technical personnel is crucial.
Key Responsibilities:

• Collaborate with various stakeholders from department heads to co-workers to identify areas for improvement through automation.
• Lead process improvement efforts throughout the automation lifecycle, from process analysis to solution delivery.
• Design and document AS-IS and TO-BE processes, ensuring alignment with business goals and regulatory requirements.
• Translate business needs into clear, actionable technical requirements, partnering with IT to ensure successful implementation.
• Conduct cost-benefit analysis to assess potential automation solutions and their impact on operational efficiency.
• Act as a liaison between the Automation Office and stakeholders to ensure seamless communication and alignment on automation initiatives.
• Stay ahead of automation trends, ensuring Ikano Bank continues to innovate and optimize its operations.

Are You the One for Ikano?

We are looking for someone who thrives in a collaborative, fast-paced environment and is excited about the opportunities presented by automation technologies. You have a strategic vision for automation and are motivated by driving business transformation through innovative solutions.
Experience & Skills:

• Proven experience in business process analysis and automation, with expertise in tools like Ui Path, Power Platform, or similar.
• Strong knowledge of methodologies like Lean, Six Sigma, and BPMN standards.
• A passion for innovation, constantly seeking ways to improve processes and deliver value through technology.
• Exceptional communication skills, with the ability to engage and influence stakeholders at all levels.
• Experience with Agile or Waterfall methodologies, and an understanding of change management principles.
• Background in creating detailed documentation for business processes and requirements.
• Experience leading automation projects and ensuring successful delivery of solutions.

We Offer You

Join a team at the forefront of business transformation at Ikano Bank. As part of the Automation Office, you’ll be working across various functions and markets, helping to shape the future of our processes. You’ll have the opportunity to make a significant impact on how we operate, in an environment that values collaboration, creativity, and long-term growth.
Let’s work together to simplify finance for the many people.

Join us now – together we will find a better way

We look forward to receiving your application with a CV and cover letter no later than the 30th of November. Please note that we are unable to accept any applications via email.
About Ikano Bank AB (publ)
Ikano Bank creates possibilities for better living by offering simple, fair, and affordable services, enabling a healthy economy for the many people and businesses. Its offer includes savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. Ikano Bank operates in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria, and is a part of Ingka Group. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded.