We are delighted to announce we are currently seeking a Resource Manager to join our Field Service team in Sweden. As a Resource Manager you are responsible for overseeing the effective allocation and utilization of field service resources as well as the overall development of the team. This role ensures that our field service team is optimally deployed to meet client needs, maintain service quality, the highest EHS standard and achieve operational efficiency. You will work closely with field technicians, project managers, and other departments to coordinate and manage workloads.

Key Responsibilities:

• Manage field employees including employee contracts, contract reviews, employee performance evaluations, identify training and job assignment, mobilization of field employees, and address daily employee needs and requests
• Conduct regular audits and inspections on customer sites to identify and address potential safety and quality issues.
• Allocate resources based on skill sets, availability, and project requirements, including monitoring and adjustment in response to changing priorities and unforeseen issues.
• Partner and collaborate with peers globally to ensure the right competence is assigned.
• Evaluate the demand vs. capacity and ensure the availability of internal or external competent resources to meet the business demand.
• Serve as the primary point of contact for own field service personnel.
• Facilitate communication between field technicians, project managers, and other stakeholders.
• Ensure that field personnel have the necessary tools, equipment, training, competence and information to perform their duties as assigned as well as partnering with administrative team, and the Immigration support to complete necessary immigration documents and ensure employees are clear for travel
• Track and analyze key performance indicators (KPIs) related to resource utilization, service delivery, and operational efficiency.
• Prepare regular reports on resource management activities and Continuously evaluate and enhance resource management practices and tools.
• Collaborate with other departments to streamline processes, implement best practice to improve efficiency, reduce costs, and enhance service quality.

Profile

Qualifications:

• Bachelor’s degree or equivalent in related field with minimum 5 years experience.
• Proven experience in resource management or a similar role, preferably in a field service environment.
• Strong leadership, organizational, and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in resource management software and tools.
• Strong problem-solving skills and the ability to take decisions under pressure.

Desired characteristics:

• Experience in the nuclear industry or equivalent field.
• Knowledge of field service management software (e.g., Service Max).
• Experience in implementing quality and safety standards in a field service environment.
• Strong Turbine & Generator product knowledge
• Strong Environmental, Health and Safety mindset and compliance.
• English proficiency required

Band: LPB1