JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We currently have an excellent opportunity for a Meeting & Events Senior Coordinator (m/f/d) to join the Integrated Facilities Management business line in Zurich.

Your tasks:
Act as the Workplace Services representative for the Zurich office community, support, guide and enable the team for a productive workday in the office
Manage any employee request submitted through customer internal ticketing tool, Slack, email or face to face, guide, answer or advise as required
Build a strong partnership with our Serviced Office Providers to ensure smooth operations, adherence to Salesforce standards and service quality within budget
Conduct Event Space bookings, support and guide the event requestor in the event planning
Source, engage and coordinate Catering and other even vendors such as AV companies, furniture and equipment rental or service or entertainment provider
Oversee the service delivery of different vendors and act as single point of contact for the event host
Keeping our employees and customers - save and secure - ensure compliance to all Swiss and customer access control, security and health & safety regulation
Build and maintain a list of catering suppliers and other vendors, to allow variety and flexibility for any catering and event request
Ensure any dietary requirements, food allergies, personal preferences of VIP’s and our sustainability values are being taken into consideration
Guest Services & Hospitality: Work with the Serviced Office Provider's Reception staff to ensure an excellent welcome for our employees, guests, and visitors according to agreed Service Level
Mail handling for all Swiss Legal entity including stakeholder documents and personal post for other location except Zurich
Collaboration with WPS lead, implement and maintain Salesforce procedures and standards
Conduct spend tracking and invoice handling for the Workplace Services Operations in Switzerland
Act as Space Champion ensuring data accuracy of our space and facility data
Welcome and provide orientation to New Hires
Share on and off-boarding information with the Serviced Office Provider
Supervise the mail handling in collaboration with the Service Provider (handling, redirection, etc.) for our Zurich’s Office
In cooperation with the Swiss WPS Lead, document and participate in monthly KPI meetings with Serviced Office Provider to provide ongoing feedback on service delivery, follow up on pending facility maintenance topics and receive latest updates on any changes planned by the center
In partnership with the Corporate Security team, ensure all Salesforce employees, Serviced Office Provider staff and visitors comply with Salesforce's Security standards on visitor sign-in, access control, data protection, etc.
Build and maintain strong relationships to local office communities and stakeholders like Hub leads, Executive Assistants and other internal function’s locally and across EMEA

Your profile:
Minimum 3 years of experience in office management and/or in the field of hospitality
Experience in the coordination of service delivery, preferable including vendor management
Excellent communication and team player skills - fluent in German and English in spoken and written form
Polite and confident with a great deal of patience, passionate about service, helping and working with people
Can-Do attitude, always willing to go the extra mile
Affinity for using innovative software like Google, Quip and Salesforce applications
Ability to work in a fast-paced, dynamic environment and meet deadlines
Excellent multi-tasking, project management and (self-) organizational skills
Our offer
Creative freedom for tasks and projects

Active exchange in the global industry network

Working together at eye level

Space for personal growth, not only for work

Acknowledgement of achievements - also monetary benefits

The opportunity to enhance your skills and advance your career locally as well as regionally

Help shape JLL
We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.
Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.

Jones Lang La Salle SE

Your contact:
Marta Marunchak
marta.marunchak@jll.com
#LI-MM4

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.