Our customer in the Pharma industry has initiated a global Business Process and ERP Program which will define, implement and deploy the future ERP solutions based on SAP S/4HANA and other cloud and on-premise systems, supporting simplified, standardized and automated global business processes by leveraging SAP’s, industry best practices.

For the ongoing deployment phase we are looking for a Senior Change Manager. The ideal candidate can combine project management and change management and training experience and was part of global ERP transformational programs.

• Duration: 12+ months
• Location: Switzerland, Basel
• Workload: 100%
• Remote (few onsite presences required for some workshop/events)
• Industry: Pharma

Kindly be informed that our customer is located in Switzerland. Therefore, only applications from candidates within the EU or candidates holding Swiss work permission are required.

Tasks

• Lead the change management team, including communication and training
• Manage organizational change, stakeholder engagement, and communication activities
• Apply best practices in change management and training approaches and strategies
• Build the bridge between deployment managers, the IT template team, and end-users
• Ensure that documentation, tools, and materials are effective, current, and accessible
• Take ownership of the change management and training strategy, approach, plan, and activities within the Procurement project stream
• Coordinate workshop activities, materials, and sprint sessions for deployment workshops; drive execution and completion of open tasks/issues and relevant backlogs
• Oversee project planning, ensuring activities and status are tracked and managed
• Prepare, operationalize, and maintain the project plan in collaboration with all relevant stakeholders

Requirements

Must have:

• Minimum 10 years of experience as a Change Manager in IT/ERP transformation programs
• Minimum 10 years of experience as a Project Manager in complex IT/ ERP programs such as S/4Hana
• Strong understanding of project management processes, strategies, and methodologies
• Proven track record in implementing projects with expertise in change management and process improvement
• Excellent communication skills
• Experience in developing and executing change management and training strategies
• Demonstrated skills in negotiation, conflict resolution, and stakeholder management with a hands-on approach
• Proficient in both traditional and agile project management methodologies
• Willingness to work outside regular hours to support global projects
• Business-level proficiency in English, both written and spoken
• Experience with JIRA
• Skilled in creating engaging presentations and tools

Nice to have:

• Knowledge of process-based/cross-process IT systems (SAP ECC/S4 as well Ariba/ Coupa or non-SAP Purchase-to-Pay solutions)
• SAFe experience
• Business-level proficiency in German, both written and spoken