Position Title : Support Officer
Duty Station : Geneva, Switzerland
Classification : Professional Staff, Grade P2
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 30 October 2024
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at www.iom.int/diversity.
Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
1. Internal candidates
2. Candidates from the following non-represented member states:
Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;
Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic
Republic (the); Madagascar; Marshall Islands; Micronesia (Federated
States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia;
Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas;
Tonga; Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states.
Context:
The Chief of Staff assists the Director General and the Leadership Team in ensuring operational
efficiency, strategic coordination and effective communication across various departments and
field operations. Tasked with supporting the day-to-day functions of the Organization, including
oversight over the Regional Offices, the Executive Office provides critical support to the Director
General and Leadership Team in decision-making processes. By facilitating collaboration
between departments and between Headquarters and the field and streamlining workflows, the
Executive Office contributes to the smooth implementation of IOM’s mandate. The Executive
Office also oversees the Regional Coordination and Support Unit.
Under the direct supervision of the Advisor to the Executive Office and in close coordination with
the Chief of Staff, Deputy Chief of Staff, and the Special Advisors within the Executive Office,
the Support Officer will provide support to the Executive Office on coordination between
headquarters (HQ), Regional Offices, and Country Offices, in alignment with IOM's Strategic

Plan.
Core Functions / Responsibilities:
1. Under the guidance of the Advisor to the Executive Office, support the development and
implementation of a long-term plan on the work of the Executive Office aligned with the Strategic
Plan.
2. Support the development of guidance documents for the functioning of the Executive Office
ecosystem, including through leading and developing consultations with HQ entities, the Senior
Advisors and Regional Offices.
3. Ensure the development and maintenance of a clear and up to date monitoring system for all
issues under tracking of the Executive Office and flag any delays to their hierarchy in a timely
manner.
4. Facilitate information sharing within the Executive Office and with other HQ Departments,
Regional, and Country Offices, including meeting note consolidation.
5. Monitor and report on strategic topics, reviewing analytical notes, papers, and presentations
to support policy, strategy, and key institutional messages.
6. Conduct desk research relevant to the Executive Office's work.
7. Contribute to the regular updating of the work of the Executive Office to the Leadership Team.
8. Support the Executive Office in reviewing and drafting correspondence, notes, minutes,
presentations and other related documents.
9. Provide logistics support to visiting Senior Management from Regional and Country Offices
and act as the main focal point to support their visits in Headquarters.
10. Prepare and follow up on internal meetings, including scheduling, content preparation, and
note for file circulation.
11. Perform any other duties as may be assigned.
Required Qualifications and Experience:
Education

• Master’s degree in Law, Political or Social Sciences, International Relations or related fields

from an accredited institution with two years of relevant experience; or,

• University degree in the above fields with four years of relevant professional experience.

Experience

• At least one year of experience working with international migration issues;
• Demonstrated experience in liaising with governmental and diplomatic authorities and

non-governmental organizations; and,

• Experience working in a multi-cultural setting.

Skills

• Demonstrated knowledge of IOM and its activities;

• Familiarity with international migration policy and law.
• Strong background in written communication;
• Computer literacy, especially database tools and virtual meetings; and,
• Ability to work effectively and harmoniously in a team of colleagues of varied cultural and

professional backgrounds. Languages
IOM’s official languages are English, French, and Spanish. All staff members are required to be
fluent in one of the three languages.
For this position, fluency in English is required (oral and written). Working knowledge of another
official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
Notes
1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
(https://whed.net/home.php).
Required Competencies:
Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural

differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner

consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed

manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly

treated. Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve

shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely

manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and

innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes

responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains

complex matters in an informative, inspiring and motivational way.IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p
df
Competencies will be assessed during a competency-based interview.

Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates endorsed by the Appointments and Postings Board will remain
eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and background verification and security
clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be
required for individuals hired on or after 15 November 2021. This will be verified as part of the
medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 30 October 2024 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
Posting period:
From 17.10.2024 to 30.10.2024
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
accounts.
Requisition: VN 2024 618 Support Officer (P2) Geneva, Switzerland (59212256) Released
Posting: Posting NC59212259 (59212259) Released