Company Description
For 20 years, Talan has advised major companies and administrations, supported them, and implemented their transformation and innovation projects. The Group places innovation at the heart of its development and operates in areas related to technological changes, such as Big Data, Io T, Blockchain and Artificial Intelligence.
Present on 21 countries Talan has been operating for 20 years, advising major companies in Finance, Insurance, Telecommunications, Services, Distribution, Public Sector. Our consultants are agile and pragmatic. We combine together consulting services, technological expertise and a capacity to deliver and deploy projects.
We do everything possible to ensure that our employees can thrive and grow at Talan. As a result, we have received the "Great Place to Work" certification, which recognizes compagnies where it feels good to work.
Present in Geneva and Lausanne, Talan Switzerland now has nearly 150 employees. Initially focuse in the financial sector, Talan has developed in recent years in the watchmaking, insurance, media and services sectors.

Job Description
We are seeking a dynamic and experienced Team Leader & Project Manager to join our team as the head of e-Banking. This role is ideal for an IT sector professional with a strong background in team management and project management, particularly in client-facing platforms and financial technology products.
Team Management:

• Lead and manage the e-Banking team consisting of 7 members, fostering a culture of collaboration and innovation.
• Ensure all team members achieve their goals according to agreed planning with a high level of quality.
• Conduct regular team meetings to provide updates and gather feedback following Scrum methodology.
• Develop and implement team-building activities to boost morale and enhance team performance.
• Provide coaching and guidance to team members to help them reach their potential.
• Participate in recruitment and performance evaluation processes.

Project Management:

• Develop and manage comprehensive project plans, including resources, timelines, and costs.
• Coordinate internal resources and third-party vendors for the flawless execution of projects.
• Continuously monitor project progress and create detailed reports on measurable items, such as milestones and deliverables.
• Communicate project status to stakeholders and management, escalating issues when necessary.
• Implement risk management processes to identify, evaluate, and mitigate any risks that could affect project success.

Product Management:

• Manage and monitor the production environment strategy.
• Collaborate on defining and managing the product roadmap for our platforms based on customer needs, market trends, and the strategic direction of the company.
• Gather, manage, and prioritize product requirements from various stakeholders, including customers, partners, sales, and customer support.
• Work closely with the development team to ensure product requirements are understood and implemented correctly.
• Collaborate with the development team to manage software releases, updates, and patches in the production environment without disrupting ongoing services.
• Oversee and manage the production environment of platforms, ensuring stability, reliability, and optimal performance.
• Coordinate with various teams to monitor system performance, troubleshoot issues, and implement fixes in a timely manner.
• Coordinate and participate in security patching processes and disaster recovery planning exercises.
• Work closely with customer support and service teams to resolve any customer-facing issues related to the production environment.
• Stay updated on the latest industry trends and advancements to continuously improve the production environment.

Service Owner for External Solutions:

• Act as the service owner for external cloud applications
• Manage supplier relationships and contracts.
• Follow up on production matters.
• Manage the roadmap and deployment processes.

Qualifications

• Proven experience as a Team Leader and Project Manager in the IT sector.
• Experience with client-facing platforms or related financial technology products is highly desirable.
• Education: Bachelor’s Degree.
• Languages: English and French: Fluent.