ABOUT SMARTRETAIL
Smart Retail is an exciting and established AI Computer Vision (CV) & Engagement Out-of-home (EOOH) Advertising technology and data platform with operations in Hong Kong, Japan, Singapore, Malaysia and Taiwan. We digitally upgrade retail journeys (retail stores, petrol stations, vending machines, kiosks etc.) and allow consumers to complete valuable advertising actions for immediate incentives, creating a win-win-win eco-system between advertisers, retailers and consumers.
Smart Retail is experiencing exponential growth, forging partnerships with numerous multinational corporations. We have strong support from our investors evident through multiple successful rounds of funding, and we are ready for further expansion!
We are a young, fun and entrepreneurial team with big dreams. COME & JOIN US!
YOUR ROLE

• Provide pre-sales and post-sales technical support to customers
• Assist clients with product installation, testing, and acceptance to ensure products meet customer requirements
• Participate vending machine upgrade projects, prepare technical documents, product specifications and manuals
• Support AI camera projects, assisting clients with application and testing, and resolving technical obstacles
• Prepare various technical documents, including product manuals, specifications, and user guides
• Gather customer feedback for Company to enhance products and services quality
• Work closely with Sales team to deliver product training to clients

WE ARE LOOKING FOR

• Bachelor's degree or above in electrical/electronic/mechanical/computer engineering or related disciplines
• 1 year of experience in similar role
• Familiar with automation equipment, embedded systems, network communication, and related technologies
• Good communication and organizational skills with service-oriented mindset
• Good command of both written & spoken Chinese, and spoken english
• Possession of driving license is a plus

If you are interested in joining this exciting team, please submit your resume with current & expected salary and availability to recruitment@smartretail.co.
All information received will be kept in strict confidence and for employment-related purpose only.
工作類型: 全職, 長期