Introduction to the job
As HR service representative, you will be trained to equip the knowledge of HR system and processes. Supporting employees and managers on routine work and standardized activities. We are responsible for Taiwan, China, Singapore and Malaysia scope. This position will be based in Taiwan and contribute to the success of ABS organization.

Role and responsibilities

• Acts as the first point of contact for employees and managers for HR systems (Workday and Service Now) and processes (onboarding, life cycle, offboarding, etc.) with high efficiency and quality results
  
• Handles a variety of onboarding to offboarding cases with standardized steps
  
• Coordinates events or conducts activities (e.g. new hire orientation, employee briefing, etc.)
  
• Understands the connections / impacts between HR systems / processes and regulations
  
• Identifies problems or challenges from daily operations, ensures accurate and follow-up on cases to deliver the best employee experiences
  
• Participates in continuous improvement activities
  

Education and experience

• Bachelor’s degree or above
  
• With 2-3 years relevant experience in HR domain
  
• Has in-depth experience in relevant local HR processes or systems and policies
  

Skills

• Understanding of HR roles, ABS (GBS) service delivery model and expectations
  
• Proficient in HR related regulations in Taiwan / China
  
• Fluent in Chinese and English
  
• Fast-learner and can-do attitude at a fast-paced environment
  
• Proactive, detail-oriented with strong problem-solving ability
  

Other information

• Require 1-2 days per month for domestic business travel, depends on needs
  

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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