Taiwan Job Openings

Wipro Limited

Physical Failure Analysis (PFA)

October 2, 2024

  • Taipei, Taiwan
  • Tech Hiring
  • 3108885
Job Description


Role Purpose
The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters


Do


Instrumental in understanding the test requirements and test case design of the product
Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
Implementation of Wipro’s way of testing using Model based testing and achieving efficient way of test generation
Ensuring the test cases are peer reviewed and achieving less rework
Work with development team to identify and capture test cases, ensure version
Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc


To design and execute the automation framework and reporting
Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
Detect bug issues and prepare file defect reports and report test progress
No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA’s and norms
Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders


Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
Updates of accurate efforts in e Cube, TMS and other project related trackers
Timely Response to customer requests and no instances of complaints either internally or externally


Stakeholder Interaction


Stakeholder Type

Stakeholder Identification

Purpose of Interaction


Internal

Lead Test Engineer and Project Manager

Regular reporting & updates


Software Developers

For work coordination and support in providing testing solutions


External

Clients

Provide apt solutions and support as per the requirement


Display


Lists the competencies required to perform this role effectively:
  • Functional Competencies/ Skill
    • Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Competent
    • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert
    • Technical knowledge - knowledge of various testing tools, automation tools, customization and its implementation at the client site - Expert


Competency Levels


Foundation

Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.


Competent

Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.


Expert

Applies the competency in all situations and is serves as a guide to others as well.


Master

Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.


  • Behavioral Competencies
    • Formulation & Prioritization
    • Client centricity
    • Execution Excellence
    • Passion for Results
    • Confidence


Deliver


No.

Performance Parameter

Measure


1.

Understanding the test requirements and test case design of the product

Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros


2.

Execute test cases and reporting

Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score



Product Testing

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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
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